Customer Experience Design Courses and Certifications

Turn Customers Into Fans in the First 100 Days

12 ratings at CreativeLive

Turn Customers Into Fans in the First 100 Days with Joey Coleman

• CreativeLive
• 15 hours 53 minutes
• Self-Paced
• Paid Course

Design a Great Customer Experience

Design a Great Customer Experience with Kate Edwards

• CreativeLive
• 1 hour 13 minutes
• Self-Paced
• Paid Course

Foundations of Digital Marketing and E-commerce

31561 ratings at Coursera

Explore digital marketing and e-commerce fundamentals, customer journey concepts, marketing strategies, and performance metrics to prepare for entry-level roles in these dynamic fields.

• Coursera
• 12 hours
• Self-Paced
• Paid Course

Start the UX Design Process: Empathize, Define, and Ideate

16898 ratings at Coursera

In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio.

• Coursera
• 19 hours 56 minutes
• Self-Paced
• Paid Course

Digital Banking - Masterclass & Introduction to Fintech

13925 ratings at Udemy

A complete Digital Banking and Fintech course with 10+ hours of videos, assignments, resources and quizzes.

• Udemy
• 9 hours 44 minutes
• Self-Paced
• Paid Course

Email Marketing Fundamentals Using Mailchimp

77 ratings at CreativeLive

Email Marketing Fundamentals Using Mailchimp with Jon Chang

• CreativeLive
• 1 hour 59 minutes
• Self-Paced
• Paid Course

Launch a Profitable Digital Marketing Plan for Your Business

Launch a Profitable Digital Marketing Plan for Your Business with Ryan Deiss

• CreativeLive
• 5 hours 1 minute
• Self-Paced
• Paid Course

Create a Product Plan & Grow Your Standout Business

Create a Product Plan & Grow Your Standout Business with Tara Gentile

• CreativeLive
• 9 hours 8 minutes
• Self-Paced
• Paid Course

Build a Customer Journey Map that Drives Engagement

Build a Customer Journey Map that Drives Engagement with Tara-Nicholle Nelson

• CreativeLive
• 1 hour 23 minutes
• Self-Paced
• Paid Course

Organize and Automate a Better Customer Experience

Organize and Automate a Better Customer Experience with Hannah Marie

• CreativeLive
• 1 hour 23 minutes
• Self-Paced
• Paid Course

FAST CLASS: Rethink Your Content Marketing Strategy

FAST CLASS: Rethink Your Content Marketing Strategy with Tara-Nicholle Kirke

• CreativeLive
• 1 hour 13 minutes
• Self-Paced
• Paid Course

FAST CLASS: Build a Customer Journey Map that Drives Engagement

FAST CLASS: Build a Customer Journey Map that Drives Engagement with Tara-Nicholle Kirke

• CreativeLive
• 1 hour 22 minutes
• Self-Paced
• Paid Course

FAST CLASS: Rethink What You Sell and Who You Serve

FAST CLASS: Rethink What You Sell and Who You Serve with Tara-Nicholle Kirke

• CreativeLive
• 1 hour 7 minutes
• Self-Paced
• Paid Course

Identifying, Attracting, and Growing Your Digital Audience

303 ratings at Coursera

Develop audience personas, craft value propositions, and implement acquisition strategies to identify, attract, and engage your target audience across digital platforms and social media.

• Coursera
• 13 hours 13 minutes
• Self-Paced
• Paid Course

Branding and Customer Experience

565 ratings at Coursera

Explore the synergy between branding and customer experience, using a framework adapted from Customer Journey Mapping to align activities and measure impacts across departments.

• Coursera
• 11 hours 10 minutes
• Self-Paced
• Paid Course