Customer Engagement Courses and Certifications

Managing Technology Projects for Business Success

Discover how to manage technology projects as business initiatives, mastering Agile, Waterfall methodologies, stakeholder management, and strategic planning for successful outcomes.

• Coursera
• 1 day 17 hours 35 minutes
• Self-Paced
• Paid Course

Starweaver Credential

Certified Business Analysis Professional™ (CBAP®)

343 ratings at Coursera

Empower your career with advanced business analysis skills, covering requirements management, solution evaluation, and stakeholder engagement. Master BABOK® Guide concepts with real-world applications.

• Coursera
• 16 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 4 courses

Action-Driven Business Plan: From the ‘Classroom’ to the World

341 ratings at Coursera

Develop a comprehensive business plan for your startup idea, from initial concept to implementation, including market analysis, financial projections, and a compelling pitch video.

• Coursera
• 12 hours 8 minutes
• Self-Paced
• Paid Course

Project Risk Management

4800 ratings at Udemy

Practice of identifying , analyzing, prioritizing and mitigating risks

• Udemy
• 2 hours 18 minutes
• Self-Paced
• Paid Course

ChatGPT for Project Management: Execution, Tracking, Success

130 ratings at Coursera

Optimize project execution with AI: streamline tracking, enhance meetings, and boost collaboration. Learn to leverage ChatGPT for efficient information synthesis, real-time teamwork, and advanced project management techniques.

• Coursera
• 4 hours 52 minutes
• Self-Paced
• Paid Course

Credential

Construction Management Fundamentals

136 ratings at Coursera

Learn to manage construction projects effectively, covering industry roles, delivery methods, field operations, and sustainable practices for successful project completion.

• Coursera
• 4 weeks, 4 hours/week
• Self-Paced
• Paid Course
• 4 courses

NPTEL;  IIT Kanpur

Principles of Construction Management

32 ratings

Learn principles of construction management, covering project execution, resource management, cost estimation, scheduling, safety, quality control, and legal aspects in the construction industry.

• YouTube
• 18 hours
• Self-Paced
• Free Video

Project Management for Beginners: Complete Crash Course

4591 ratings at Udemy

Project Management Training Crash Course - Learn the Essentials of Project Management and Agile - Earn 7 PDUs

• Udemy
• 8 hours 6 minutes
• Self-Paced
• Paid Course

Starweaver

Relationship Management and Business Development

261 ratings at Coursera

Develop strategies to identify, cultivate, and leverage professional relationships for business growth. Learn networking, rapport building, and effective communication to create opportunities and long-term partnerships.

• Coursera
• 4 hours 33 minutes
• Self-Paced
• Paid Course

Lean Management | Certified Lean Expert (Accredited)

4546 ratings at Udemy

Lean Management | Lean Manufacturing | Lean in Service | Lean Expert | Lean Certification | Lean Part 2 | Earn 2.5 PDUs

• Udemy
• 2 hours 22 minutes
• Self-Paced
• Paid Course

Business Analysis: Developing Irresistible Business Cases

4511 ratings at Udemy

Building the business acumen you need to promote your projects to management

• Udemy
• 2 hours 8 minutes
• Self-Paced
• Paid Course

Credential

MBE Mastering Business Essentials

94 ratings at Coursera

Business doesn't have to be complicated. In fact, there are 150+ core business concepts that will save you a LOT of time, help you ask good questions, and make you a better executive. Master business essentials (MBE) so that you can be knowledgeable and…

• Coursera
• 8 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 6 courses

Lean Project Management

4295 ratings at Udemy

Transform Your Approach and Deliver Lasting Business Value

• Udemy
• 4 hours 3 minutes
• Self-Paced
• Paid Course

Professional Skills: Strategic Planning

Master scenario planning, SWOT analysis, and strategic frameworks to anticipate change, evaluate options, and build resilient, actionable strategies for real-world challenges.

• Coursera
• 4 hours 1 minute
• Self-Paced
• Paid Course

Project Management: Beyond planning and control

205 ratings at Coursera

Explore project management as a tool for innovation and change, emphasizing its integration with business strategy and organizational processes.

• Coursera
• 5 hours 31 minutes
• Self-Paced
• Paid Course