Customer Engagement Courses and Certifications

Credential

Strategic Planning for Government Organizations Course

1 rating at Graduate School USA

Discover how to develop, implement, and manage strategic plans in government organizations using GPRA guidance, performance measurement, and alignment techniques.

• Graduate School USA
• Self-Paced
• $1,299.00

Project Management 6th Edition

Learn the 10 knowledge areas of Project Management in this course.

• OpenLearning
• 10 hours
• Self-Paced
• Paid Course

Trade Show Staff Training

Prepare employees for a trade show with the help of this course.

• OpenLearning
• 10 hours
• Self-Paced
• Paid Course

Call Center Training

This course will help improve phone skills which will make increase confidence, improve sales, and help gain new customers while retaining your current cliental.

• OpenLearning
• 10 hours
• Self-Paced
• Paid Course

Contact Center Training

Develop yourself to be a well-educated contact center agent.

• OpenLearning
• 10 hours
• Self-Paced
• Paid Course

Customer Service

Master essential customer service skills to build lasting relationships, handle difficult situations, and create exceptional experiences across all communication channels.

• OpenLearning
• 10 hours
• Self-Paced
• Paid Course

Customer Support

Keep up with the changes of customer service methods in this course.

• OpenLearning
• 10 hours
• Self-Paced
• Paid Course

Handling a Difficult Customer

Change how your interact with others and handle difficult customer effectively with this course.

• OpenLearning
• 10 hours
• Self-Paced
• Paid Course

Business Succession Planning

Prepare yourself to take a leadership role in this course.

• OpenLearning
• 10 hours
• Self-Paced
• Paid Course

Rethink What You Sell and Who You Serve

Rethink What You Sell and Who You Serve with Tara-Nicholle Nelson

• CreativeLive
• 1 hour 8 minutes
• Self-Paced
• Paid Course

Design a Great Customer Experience

Design a Great Customer Experience with Kate Edwards

• CreativeLive
• 1 hour 13 minutes
• Self-Paced
• Paid Course

Laying the Groundwork for Project Success

Master stakeholder engagement, project planning, prioritization, and resource allocation to build strong foundations and keep projects on track from start to finish.

• CodeSignal
• 1 hour
• Self-Paced
• Free Certificate

Communicating with Clarity and Confidence as a Project Manager

Master clear communication skills to align teams, lead inclusive meetings, document effectively, and collaborate across functions for successful project management.

• CodeSignal
• 1 hour
• Self-Paced
• Free Certificate

Thinking Strategically and Making Better Project Decisions

Master strategic thinking and decision-making as a project manager through success metrics, data-driven problem-solving, ambiguity navigation, and conflict resolution techniques.

• CodeSignal
• 1 hour
• Self-Paced
• Free Certificate

Credential

Elevate Your Project Management Skills

Master essential project management skills including planning, communication, strategy, and leadership to deliver successful projects and advance your career.

• CodeSignal
• 4 hours
• Self-Paced
• Free Certificate
• 4 courses