Active Listening Courses and Certifications

Professional Skills: Team Communication

Explore practical strategies for team communication, including fostering positive cultures, facilitating meetings, active listening, conflict resolution, and giving effective feedback.

• Coursera
• 5 hours 29 minutes
• Self-Paced
• Paid Course

Professional Skills: Applied Empathy

Explore the power of applied empathy to strengthen relationships, boost leadership skills, and foster self-compassion through mindfulness practices and reflective exercises.

• Coursera
• 3 hours 10 minutes
• Self-Paced
• Paid Course

Professional Skills: Communicating Your Best Self

Master professional communication across emails, video meetings, and in-person conversations to convey your message with clarity, confidence, and emotional awareness.

• Coursera
• 3 hours 34 minutes
• Self-Paced
• Paid Course

Professional Skills: Assessing Conflict

Develop conflict assessment skills with ASU's Sandra Day O'Connor College of Law—identify conflict types, recognize reactions, and apply active listening and strategic questioning for effective resolution.

• Coursera
• 3 hours 49 minutes
• Self-Paced
• Paid Course

Professional Skills: Negotiation

Master the art of negotiation with ASU's step-by-step guide covering preparation, decision-making, making offers, and achieving win-win outcomes in any scenario.

• Coursera
• 3 hours 51 minutes
• Self-Paced
• Paid Course

Professional Skills: Giving Feedback

Master the art of giving growth-oriented feedback by learning to identify identity messages, build response repertoires, and shift mindsets to foster development and trust in any professional setting.

• Coursera
• 4 hours 48 minutes
• Self-Paced
• Paid Course

Professional Skills: Perspective-Taking

Develop empathy and strategic thinking by mastering perspective-taking techniques to reduce bias, strengthen collaboration, and communicate with greater influence and impact.

• Coursera
• 2 hours 58 minutes
• Self-Paced
• Paid Course

Empathy For Customer Service That Feels Personalized

4194 ratings at Udemy

Make your customers feel special by using empathy and Emotional Intelligence. Delight clients and earn their loyalty!

• Udemy
• 1 hour 41 minutes
• Self-Paced
• Paid Course

10 Ways to Be a Great Team Player in Challenging Times

4115 ratings at Udemy

Clarify your role, communicate better, give and get help, and connect as a team

• Udemy
• 1 hour 18 minutes
• Self-Paced
• Paid Course

Career Certificate

Technical Communication

100 ratings at Coursera

Enhance leadership skills through effective communication, focusing on listening, counseling, mentoring, coaching, trust-building, feedback, writing, and presentation techniques for engineering and technical professionals.

• Coursera
• 12 weeks, 4 hours/week
• Self-Paced
• Paid Course
• 3 courses

Communication Skills : Mastering Communication

3985 ratings at Udemy

Communication Skills, Business Communication, Presentation Skills, Public Speaking, Leadership, Management Skills

• Udemy
• 8 hours 23 minutes
• Self-Paced
• Paid Course

English and Academic Preparation - Grad Track

25 ratings at Coursera

Strengthen academic skills for graduate studies, focusing on effective communication, scholarly text comprehension, and efficient note-taking. Ideal for domestic and international students preparing for advanced degrees.

• Coursera
• 1 day 1 hour 52 minutes
• Self-Paced
• Paid Course

Difficult conversations: the complete guide

3825 ratings at Udemy

Managing difficult discussions, persuasion, communication, leadership, feedback, assertiveness, knowing how to say no

• Udemy
• 1 hour 11 minutes
• Self-Paced
• Paid Course

Mastering Intercultural communication

3796 ratings at Udemy

Unlock the Secrets to Effective Communication with Diverse Cultures

• Udemy
• 1 hour 15 minutes
• Self-Paced
• Paid Course

Leadership & Team Management—Developing People Skills

3738 ratings at Udemy

Leadership & Team Development: Change Management Skills for Business Administration & Office Professionals

• Udemy
• 2 hours 31 minutes
• Self-Paced
• Paid Course