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Microsoft

Manage and engage with volunteers in Microsoft for Nonprofits

Microsoft via Microsoft Learn

Overview

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  • Explore the importance of Volunteer Management and Engagement in nonprofits, from opportunity publication to post-engagement activities in Microsoft for Nonprofits.

    In this module, you will:

    • Learn the core capabilities of Volunteer Management and Volunteer Engagement and how they work together.
    • Get started with Volunteer Management and Volunteer Engagement.
  • Learn how to set up engagement opportunities in Volunteer Management, including adding descriptions, locations, requirements, and schedules within Microsoft for Nonprofits.

    In this module, you will:

    • Create a new engagement opportunity.
    • Set description, location, requirements, and schedule for an engagement opportunity.
    • Configure message settings to automatically send messages to participants at key stages.
    • Configure post settings for an engagement opportunity.
    • Publish an engagement opportunity.
    • View a summary of an engagement opportunity.
  • Learn to manage volunteer details, track participation history, and use groups for efficient volunteer management in Microsoft for Nonprofits.

    In this module, you'll:

    • Manage volunteer details such as personal and contact details, qualifications and preferences, and availability.
    • See a history of a volunteer's participation.
    • Use groups to manage volunteers with common interests, roles, or affiliations.
  • Learn how to approve applications, onboard volunteers, record attendance, and close engagement opportunities in this module.

    In this module, you will:

    • Add participants to an engagement opportunity
    • Manage applications for an engagement opportunity
    • Take volunteers through an onboarding process
    • Assign volunteers to shifts
    • Mark attendance for an engagement opportunity
    • Close an engagement opportunity
  • Explore and manage volunteer opportunities with the Volunteer Engagement module. Update profiles, apply for roles, and track participation in Microsoft for Nonprofits.

    In this module, you will:

    • Search, view, and apply for upcoming engagement opportunities as a volunteer
    • Update your profile as a volunteer
    • View upcoming engagements, select shifts, and view past engagements as a volunteer
  • Set up qualification types, onboarding templates, and preference types in the Volunteer Management app.

    In this module, you will:

    • Set up qualification types
    • Set up onboarding templates
    • Set up preference types
  • Discover integration of Volunteer Management with Exchange, Outlook, SharePoint, and Fundraising in Microsoft for Nonprofits.

    In this module, you will:

    • Integrate with Exchange or Outlook to send email messages from Volunteer Management.
    • Manage documents related to Volunteer Management in SharePoint.
    • Integrate Volunteer Management with Fundraising and Engagement.

Syllabus

  • Get started with Volunteer Management and Volunteer Engagement
    • Introduction
    • Get introduced to Volunteer Management
    • Volunteer Management dashboards
    • Get introduced to the Volunteer Engagement
    • Check your knowledge
    • Summary
  • Manage engagement opportunities with Volunteer Management
    • Introduction
    • Overview of engagement opportunities
    • Create an engagement opportunity
    • View all engagement opportunity schedules
    • Exercise - Create an engagement opportunity
    • Check your knowledge
    • Summary
  • Manage volunteers and groups with Volunteer Management
    • Introduction
    • Work with volunteers
    • Use groups to manage volunteers
    • Check your knowledge
    • Summary
  • Onboard and approve volunteers with Volunteer Management
    • Introduction
    • Work with volunteer applications
    • Onboard volunteers
    • Add volunteers to a schedule
    • Record attendance and close the engagement
    • Exercise - Add and manage participants for an engagement opportunity
    • Check your knowledge
    • Summary
  • Connect with volunteers using Volunteer Engagement
    • Introduction
    • Volunteer Engagement overview
    • View engagement opportunities
    • Sign up for engagement opportunities
    • Update your profile and view your engagements
    • Check your knowledge
    • Summary
  • Configure settings for Volunteer Management
    • Introduction
    • Set up qualifications
    • Set up an onboarding template
    • Set up preferences
    • Exercise
    • Check your knowledge
    • Summary
  • Integrate Volunteer Management and Volunteer Engagement with Microsoft for Nonprofits
    • Introduction
    • Integrate with Exchange or Outlook to send email messages from Volunteer Management
    • Manage documents related to Volunteer Management in SharePoint
    • Integrate Volunteer Management with Fundraising and Engagement
    • Check your knowledge
    • Summary

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