- Learn how you can manage real-time events by using Dynamics 365 Customer Insights - Journeys.
This module explains how to:
- Create an event.
- Host a Microsoft Teams webinar in Dynamics 365 Customer Insights - Journeys.
- Manage sessions, speakers, and sponsorships.
- Set up registration options.
- Manage event logistics.
- Publish an event.
- Create event communications and journeys.
- View and manage event registrations.
- Book hotel rooms for staff, speakers, and guests.
- View and manage event attendance.
- Follow up with registrants and attendees after the event.
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Syllabus
- Manage real-time events in Customer Insights - Journeys
- Introduction
- Review the event business process
- Create and set up an event
- Host a Microsoft Teams webinar
- Manage sessions, speakers, and sponsorships
- Set up and manage a waitlist
- Set up registration options
- Manage event logistics
- Publish an event
- Create event communications and journeys
- View and manage event registrations
- Book hotel rooms for staff, speakers, and guests
- View and manage event attendance
- Follow up with registrants and attendees after the event
- Create an event from another event
- Check your knowledge
- Summary