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Microsoft

Analyze insights in Dynamics 365 Customer Insights - Journeys

Microsoft via Microsoft Learn

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  • Learn how to access and interpret analytics with Dynamics 365 Customer Insights - Journeys.

    In this module, you'll:

    • View journey analytics
    • View channel analytics
    • View aggregate cross-journey and channel analytics
    • View audience insights

Syllabus

  • Access and interpret analytics with Dynamics 365 Customer Insights - Journeys
    • Introduction
    • View journey analytics
    • View email analytics
    • View channel analytics
    • View aggregate analytics
    • View audience insights
    • Build custom reports using Microsoft Fabric integration
    • Check your knowledge
    • Summary

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