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Microsoft

Get started with Store Operations Agent in Copilot Studio

Microsoft via Microsoft Learn

Overview

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  • Learn about Store Operations Agent in Copilot Studio.

    This module explains the following concepts:

    • Store Operations Agent
    • Retail story for the exercises in the learning path
  • Learn how to set up Store Operations Agent in Copilot Studio.

    This module explains how to:

    • Obtain a Microsoft 365 E3 (no Teams) trial.
    • Create admin users.
    • Add Dataverse and assign the system administrator role to the Microsoft Power Platform environment.
    • Obtain a Microsoft Copilot Studio trial license
    • Create a user and assign the Microsoft 365 E3 (no Teams) trial and Microsoft Teams Enterprise license.
  • Learn how to configure Store Operations Agent in Copilot Studio

    This module explains how to:

    • Create and publish Store Operations Agent in Copilot Studio.
    • Use retail team templates to create a team.
    • Connect Store Operations Agent to Microsoft Teams.
  • Learn how to use Store Operations Agent in Copilot Studio.

    This module explains how to:

    • Respond to a customer's inquiry by using Store Operations Agent in Copilot Studio.
    • Test your agent.

Syllabus

  • Introduction to Store Operations Agent in Copilot Studio
    • Introduction
    • Retail story
    • Check your knowledge
    • Summary
  • Set up Store Operations Agent in Copilot Studio
    • Introduction
    • Exercise - Obtain a Microsoft 365 E3 (no Teams) trial
    • Exercise - Create admin users
    • Exercise - Add Dataverse and assign the system administrator role
    • Exercise - Obtain a Microsoft Copilot Studio trial license
    • Exercise - Create a user and assign licenses
    • Check your knowledge
    • Summary
  • Configure Store Operations Agent in Copilot Studio
    • Introduction
    • Exercise - Create and publish Store Operations Agent in Copilot Studio
    • Exercise - Use retail team templates to create a team
    • Exercise - Connect your agent to Microsoft Teams
    • Check your knowledge
    • Summary
  • Use Store Operations Agent in Copilot Studio
    • Introduction
    • Use Store Operations Agent in Microsoft Teams
    • Check your knowledge
    • Summary

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