- In this module, you're introduced to key concepts to build a basic Microsoft Copilot Studio agent.
This module explains how to:
- Create agents.
- Test agents.
- Analyze performance.
- This module you're introduced to the basic principles of topics such as trigger phrases and conversation paths and how to create them.
This module explains how to:
- Use topics to create and manage conversation paths in an agent.
- Work with topic triggers and conversation nodes.
- Add branching to a topic.
- Use system topics and create topics from content.
- Set up fall-back topics to handle unrecognized user input.
- Learn about working with entities and variables.
In this module, you will:
- Understand entities and custom entities.
- Learn about variables across topics.
- This module examines some of the methods that you can use to enhance your Microsoft Copilot Studio agents.
In this module, you will:
- Initiate Power Automate flows directly from topics in your agent.
- Configure agent to pass conversations to applications such as Omnichannel for Customer Service.
- Extract content from support pages and configure it into agent topics that you can use in conversations.
- Discover how Microsoft Copilot Studio and Dataverse for Teams enable quick access to information, enhancing decision-making and cost-efficiency.
In this module, you will:
- Learn how to create an agent.
- Discover how the agent can call Microsoft Copilot Studio to retrieve data from Dataverse for Teams.
- Publish the agent to your team or the whole company.
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Overview
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Syllabus
- Get started with Microsoft Copilot Studio
- Introduction
- Get started working with environments
- Create agents and work with the Microsoft Copilot Studio interface
- Create agents in Microsoft Copilot Studio
- Create topics
- Enhancing productivity with Generative AI
- Test your agents
- Publish agents and analyze performance
- Exercise - Create an agent with Microsoft Copilot Studio
- Check your knowledge
- Summary
- Manage topics in Microsoft Copilot Studio
- Introduction
- Work with agent topics
- Bot Framework Skills
- Branch a topic
- Create topics for existing support content
- Work with system fallback topics
- Manage topics
- Check your knowledge
- Summary
- Work with entities and variables in Microsoft Copilot Studio
- Introduction
- Work with entities
- Custom entities
- Use entities in conversations
- Work with variables
- Reuse variables across topics
- Check your knowledge
- Summary
- Enhance Microsoft Copilot Studio agents
- Introduction
- Use Power Automate to add actions
- Agent actions
- Transfer conversations to agents by using Omnichannel for Customer Service
- Create topics for existing support content
- Trigger types
- Analyze agent performance
- Check your knowledge
- Summary
- Create an agent with Microsoft Copilot Studio and Dataverse for Teams
- Introduction
- Create your first agent
- Create and modify topics
- Add inputs, variables, and conditions
- Call an action to pull in Dataverse for Teams data
- Publish and share your new agent
- Check your knowledge
- Summary