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- This module introduces you to the foundational concepts for creating conversational agents using Microsoft Copilot Studio. It explains how Copilot Studio enables organizations to rapidly design and deploy AI‑powered agents that customers and employees can interact with across various scenarios.
By the end of this module, you learn to:
- Create agents
- Work with topics
- Use Generative AI in your agents
- Test agents
- Analyze performance
- This module you're introduced topics, a conversation between a user and an agent, and how to create them.
This module explains how to:
- Use topics to create and manage conversation paths in an agent.
- Work with topic triggers.
- Work with conversation nodes.
- Add branching to a topic.
- Manage topics.
- Work with variables.
- Work with entities.
- Work with system topics.
- Learn how to build intelligent agents by adding knowledge sources to provide contextual, relevant responses in Microsoft Copilot Studio.
This module explains how to build intelligent agents by covering:
- Knowledge sources and their impact on agent intelligence.
- How to configure knowledge sources to create smarter agents.
- Generative answers for contextual responses.
- Conversational boosting for enhanced interactions.
- Learn how to add structured automation to Copilot Studio agents by using workflows as tools at the agent and topic levels.
After completing this module, you will be able to:
- Explain how workflow tools add structured automation to Copilot Studio agents.
- Create and configure Copilot Studio workflows as tools.
- Add workflow tools at both the agent and topic levels.
- Use input and output variables to pass data between topics and workflows.
- Test and validate workflow tool behavior by using the activity map and run history.
