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- In this module, you're introduced to key concepts to build a basic Microsoft Copilot Studio agent.
This module explains how to:
- Create agents.
- Test agents.
- Analyze performance.
- Learn how to build custom agent by using Microsoft Copilot Studio.
This module explains the following concepts:
- Microsoft Copilot Studio
- Generative AI features
- How to build an agent by using Microsoft Copilot Studio
- Deploy an agent
- This module you're introduced to the basic principles of topics such as trigger phrases and conversation paths and how to create them.
This module explains how to:
- Use topics to create and manage conversation paths in an agent.
- Work with topic triggers and conversation nodes.
- Add branching to a topic.
- Use system topics and create topics from content.
- Set up fall-back topics to handle unrecognized user input.
- Learn about working with entities and variables.
In this module, you will:
- Understand entities and custom entities.
- Learn about variables across topics.
- This module examines some of the methods that you can use to enhance your Microsoft Copilot Studio agents.
In this module, you will:
- Initiate Power Automate flows directly from topics in your agent.
- Configure agent to pass conversations to applications such as Omnichannel for Customer Service.
- Extract content from support pages and configure it into agent topics that you can use in conversations.
- Learn the techniques and best practices that help to create agents that users want to interact with.
In this module, you'll:
- Examine techniques for planning agents.
- Explore design elements for creating successful agents.
- Review the different conversation types and why they're important.
- Examine best practices for creating good trigger phrases.
- Explore different techniques for building conversational agents.
- Review how to use analytics to improve your agent performance.
