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Microsoft

Create agents with Microsoft Copilot Studio - Online Workshop

Microsoft via Microsoft Learn

Overview

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  • Discover how to build your Microsoft Power Platform solution, connect features in Copilot Studio, and implement agents effectively.

    This module explains how to:

    • Use the Try it feature on the Microsoft Copilot Studio website.
    • Connect the Generative answers feature in Microsoft Copilot Studio with your website so you can start asking questions.
    • Discover common goals for agent projects and how to consider the fundamentals of business value when implementing agents.
    • Learn about the core components to consider first when building agents, including topics, sub topics, and customer phrases.
    • Learn how to expand on topic information and determine if topics are single or multi turn or if they require specific data to better serve customer needs.
  • Learn how to create your first agent in Microsoft Copilot Studio.

    In this module, you'll:

    • Create a new agent by using the unified authoring canvas in Microsoft Copilot Studio.
    • Create your first topic and add content to the topic, including rich text responses and more.
    • Use the Copilot feature in Microsoft Copilot Studio to create a topic with AI.
    • Learn how to test your agent in Microsoft Copilot Studio.
    • Publish your agent to a demo website.
  • Learn about unified authoring.

    In this module, you'll:

    • Learn the fundamentals of the message and question nodes.
    • Become familiar with the system topics and their behavior.
    • Discover the fundamentals of entities and slot filling.
    • Learn how to use variables in Microsoft Copilot Studio.
    • Explore the extensibility capability, including Power Fx and extended node properties.
  • Learn how to add knowledge sources to your Microsoft Copilot Studio.

    This module explains the concepts:

    • Learn about the basics of Power Automate.
    • Use Microsoft Copilot Studio to enable Generative AI orchestration.
  • Learn how to build Power Automate flows for your Microsoft Copilot Studio agent to automate more customer support.

    This module explains the concepts:

    • Learn about the basics of Power Automate.
    • Use Microsoft Copilot Studio to request data from another data source and return the data in a conversational dialog with a customer or user.

Syllabus

  • Plan your first agent - Online workshop
    • Introduction
    • Scenarios and prerequisites
    • Get started with Generative AI - agent creation
    • Fundamental knowledge - Natural Language Understanding with Microsoft Copilot Studio
    • Check your knowledge
    • Summary
  • Create your first agent in Microsoft Copilot Studio - Online workshop
    • Introduction
    • Exercise - Try out a conversation in the Test agent pane
    • Exercise - Create your first topic
    • Exercise - Publish your agent to the demo site for testing
    • Check your knowledge
    • Summary
  • Authoring 101: writing in unified authoring - Online workshop
    • Introduction
    • Setup
    • Entities in Microsoft Copilot Studio
    • Variables
    • Use variables in conditions
    • Use topic nodes
    • Question node behavior
    • Rich text options for message and question nodes
    • Message variations
    • Productivity features
    • Speech authoring
    • Code view and Power Fx
    • Check your knowledge
    • Summary
  • Add knowledge sources to an agent - Online workshop
    • Introduction
    • Add knowledge sources
    • Configure generative AI orchestration
    • Check your knowledge
    • Summary
  • Build Power Automate flows for your agent - Online workshop
    • Introduction
    • Fundamental knowledge - Power Automate
    • Exercise - Build a basic Power Automate flow in Microsoft Copilot Studio
    • Build an HTTP request node query
    • Add a tool
    • Check your knowledge
    • Summary

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