Retail Operations Courses and Certifications

Retail Operations

Comprehensive exploration of retail industry essentials, covering strategic planning, marketing, financial management, merchandising, pricing, promotions, sales, service operations, and supply chain management.

• Study.com
• 12 hours 16 minutes
• On-Demand
• Paid Course

Explore SAP S/4HANA Cloud Public Edition for retail operations, covering sales, logistics, store management, and industry-specific processes to optimize retail business performance.

• SAP Learning
• 6 hours 26 minutes
• On-Demand
• Free Online Course

Conf42

Forecasting Models: Enhancing Retail Operations Resilience

Explore data-driven retail forecasting models to enhance operational resilience. Gain insights into challenges, techniques, and future trends in retail prediction, including the impact of COVID-19 and advanced machine learning approaches.

• YouTube
• 48 minutes
• On-Demand
• Free Video

Empower the Retail Workforce with the Store Operations Agent

Discover how Microsoft's Store Operations Agent uses natural language processing to streamline retail operations, enhance employee productivity, and simplify task management through voice and text commands.

• YouTube
• 42 minutes
• On-Demand
• Free Video

Get started with Store operations in Microsoft for Retail

Learn to set up, manage, and extend Microsoft's Store Operations Assist solution for retail. Covers admin tasks, mobile usage, data integration, and insights dashboard deployment to improve store efficiency and customer service.

• Microsoft Learn
• 3 hours 30 minutes
• On-Demand
• Free Online Course

Management Consulting Project – Behind the Scenes

415 ratings at Udemy

Real-life case study of the performance improvement project in retail. I will show you all stages of the project.

• Udemy
• 1 hour 34 minutes
• On-Demand
• Paid Course

Retail Math: Understanding the Numbers that Drive Success

283 ratings at Udemy

A Guide to Understanding Merchandising, Finance, Operations and Loss Prevention Metrics and Strategies

• Udemy
• 2 hours 26 minutes
• On-Demand
• Paid Course

Introduction to Retailing

258 ratings at Udemy

Discover the fundamentals of retail business operations, from core definitions to strategic decision-making, while exploring opportunities for entrepreneurship and value creation in the retail sector.

• Udemy
• 1 hour 15 minutes
• On-Demand
• Paid Course

Business 203: Introduction to Retail Merchandising

Learn retail merchandising essentials: operations, location, design, planning, buying, pricing, marketing, and customer service. Gain practical skills for a successful career in retail.

• Study.com
• 14 hours 24 minutes
• On-Demand
• Paid Course

Retail Sales Management

632 ratings at LinkedIn Learning

Discover how to succeed in retail sales management. Learn strategies and tips that can help you develop a top-notch team and create a consistent experience for your customers.

• LinkedIn Learning
• 27 minutes
• On-Demand
• Free Trial Available

Master SAP's omnichannel order management capabilities, foundational setup, system components, and real customer use cases for retail order processing and availability decisions.

• SAP Learning
• 4 hours 2 minutes
• On-Demand
• Free Online Course

Integrate Store operations with Microsoft Teams

Streamline retail operations by integrating Store Operations Assist with Microsoft Teams. Learn setup, usage for managers and associates, and approval processes to enhance store efficiency and communication.

• Microsoft Learn
• 2 hours 26 minutes
• On-Demand
• Free Online Course

Get started with copilot template for store operations on Azure OpenAI Service

Explore Microsoft's Copilot template for retail operations, covering deployment, configuration, and usage. Learn to leverage AI for improved store procedures, task management, and employee assistance.

• Microsoft Learn
• 1 hour 56 minutes
• On-Demand
• Free Online Course

Get started with Store Operations Agent in Copilot Studio

Master Store Operations Agent in Copilot Studio through hands-on setup, configuration, and practical implementation for enhanced retail customer service operations using Microsoft Teams integration.

• Microsoft Learn
• 2 hours 24 minutes
• On-Demand
• Free Online Course

Manage channel inventory in Dynamics 365 Commerce

Efficient inventory management plays an important role in the retail industry.

• Microsoft Learn
• 4 hours 4 minutes
• On-Demand
• Free Online Course