Service Management Courses and Certifications

ITIL 4 Foundation Certification Training + ITIL 5 Overview

2564 ratings at Udemy

The Complete ITIL 4 Exam Prep Course. Pass on your first try and get a head start on the ITIL 5 and AI updates for 2026.

• Udemy
• 3 hours 9 minutes
• Self-Paced
• Paid Course

Services Marketing: Concepts & Applications

Learn the core concepts of marketing services and their applications across industries and businesses from a customer as well as a managerial perspective.

• edX
• 6 weeks, 3-5 hours/week
• Self-Paced
• Free Online Course (Audit)

The Complete Microsoft Dynamics NAV 2018 Beginners Course

1747 ratings at Udemy

Learn the Basics of the Most Simplest and Powerful Enterprise Resource Planning (ERP) Solution In The Market Today!

• Udemy
• 3 hours 6 minutes
• Self-Paced
• Paid Course

Cisco

Endpoints and Systems

67 ratings at Coursera

Comprehensive overview of Windows, Linux, and endpoint security for cybersecurity analysts. Covers OS architecture, tools, commands, and security features to enhance operational skills in security operations centers.

• Coursera
• 1 day 48 minutes
• Self-Paced
• Paid Course

Hardware and Operating System Foundations II

66 ratings at Coursera

Explore the Linux operating system, mastering command-line tools, desktop environment, and service management for effective system administration and support.

• Coursera
• 1 day 46 minutes
• Self-Paced
• Paid Course

Linux OS - Master's

57 ratings at Coursera

Explore Linux OS features, command-line tools, and service management. Gain practical skills in system administration, file manipulation, and GUI tools for effective Linux operation and support.

• Coursera
• 1 day 46 minutes
• Self-Paced
• Free Online Course (Audit)

Grafana Beginners to Advance Crash Course || Free Lab Access

1199 ratings at Udemy

All you need to know to become a Grafana Pro Without Wasting a Minute

• Udemy
• 7 hours 18 minutes
• Self-Paced
• Paid Course

Credential

ITIL 4 Foundation

17 ratings at Coursera

Master ITIL 4 fundamentals and best practices for IT service management to create customer value and prepare for Foundation certification in this comprehensive specialization.

• Coursera
• 4 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 3 courses

Coursera

Income Features in ProfitBooks

16 ratings at Coursera

Learn to manage small business income using ProfitBooks: create sales orders, invoices, services, and estimates. Master inventory management and customer interactions for efficient financial operations.

• Coursera
• 1 hour 55 minutes
• Self-Paced
• Paid Course

Coursera

What Are Service-Level Agreements (SLAs)?

15 ratings at Coursera

Explore Service-Level Agreements (SLAs): definition, components, types, benefits, performance measurement, and document creation. Gain practical skills to improve service delivery and manage expectations.

• Coursera
• 1 hour 22 minutes
• Self-Paced
• Paid Course

ITIL® 4 Foundation (Live Online)

8 ratings at CourseHorse

Gain a practical understanding of key concepts and principles to effectively manage modern IT-enabled services with the ITIL 4 Foundation course at the American Management Association.

• CourseHorse
• 24 hours
• Self-Paced
• $2,495.00

Packt

Information Systems Operations and Business Resiliency

Gain expertise in auditing IT operations and ensuring system resiliency for CISA certification. Explore IT components, data governance, incident management, and business continuity planning to excel in managing complex IT infrastructures.

• Coursera
• 7 hours 40 minutes
• Self-Paced
• Paid Course

ITIL 4: Core Principles and Components

Master ITIL 4's seven guiding principles and service value system components to implement holistic service management practices effectively.

• Coursera
• 5 hours 10 minutes
• Self-Paced
• Paid Course

Board Infinity

Getting Started with Cloud Foundry

Learn Cloud Foundry's architecture, deployment process, services, and advanced features. Gain practical skills in application management, service binding, and security best practices for cloud computing.

• Coursera
• 4 hours
• Self-Paced
• Paid Course

Packt

8D Problem Solving Specialist

Master the 8D methodology to systematically solve complex service problems, identify root causes, and implement lasting solutions that prevent recurrence and improve team efficiency.

• Coursera
• 6 hours 39 minutes
• Self-Paced
• Paid Course