Service Management Courses and Certifications

Coursera

ITSM Foundations: Optimizing IT Service Management

Master ITSM fundamentals and ServiceNow platform through hands-on practice with incidents, changes, service requests, and ITIL best practices for efficient IT operations.

• Coursera
• 3 hours 30 minutes
• On-Demand
• Paid Course

Packt

Service Integration and Management (SIAM) Foundation

Master Service Integration and Management fundamentals to effectively coordinate multi-vendor IT environments, implement SIAM roadmaps, and optimize service delivery governance.

• Coursera
• 14 hours 26 minutes
• On-Demand
• Conference Talk

Packt

Cloud Communications, Data Management, and Service Mesh

Master Kubernetes deployments with Helm, service meshes, and cloud-native communication patterns while implementing data management solutions using real-world tools.

• Coursera
• 13 hours 10 minutes
• On-Demand
• Paid Course

Graduate Certificate in Networking and Systems Administration

Master network administration fundamentals including service management, routing protocols, and system architecture while developing professional communication skills.

• OpenLearning
• On-Demand
• Paid Course

Master of Networking and Systems Administration

Master advanced networking concepts, security protocols, server administration, and ethical IT practices through hands-on analysis and real-world capstone projects.

• OpenLearning
• On-Demand
• Paid Course

ITIL® 4 Foundation Course

Master ITIL 4 fundamentals to optimize IT service management, align business value, and prepare for foundation certification with practical frameworks.

• Graduate School USA
• On-Demand
• $1,979.00

Operations Management: Organization and Analysis

1263 ratings at Coursera

Explore operations management principles, decision-making frameworks, and analytical techniques for strategic and tactical decisions in manufacturing and service organizations.

• Coursera
• 13 hours 43 minutes
• On-Demand
• Paid Course

ITIL, ITSM, IT Service Delivery Management Tutorial

8 reviews

Comprehensive tutorial on ITIL and ITSM fundamentals, covering service lifecycle stages, processes, and key concepts for IT service delivery and management.

• YouTube
• 1 hour 30 minutes
• On-Demand
• Free Video

CompTIA Linux+ (XK0-006) Complete Course & Exam

5205 ratings at Udemy

CompTIA Linux+ (XK0-006) Bootcamp - Your preparation for the CompTIA Linux+ system administration certification!

• Udemy
• 1 day 10 hours 40 minutes
• On-Demand
• Paid Course

IT Service Management Foundations: Problem Management

716 ratings at LinkedIn Learning

Problem management done well can improve customer experience, the bottom line, and the products a company creates. Discover tools that can help you truly resolve technical issues.

• LinkedIn Learning
• 1 hour 34 minutes
• On-Demand
• Free Trial Available

Google Workspace (G Suite) Admin - The Complete Course

3138 ratings at Udemy

Your detailed guide and deep dive on how to manage Google Workspace and get certified!

• Udemy
• 1 day 5 hours 43 minutes
• On-Demand
• Paid Course

ITIL 4 Foundations Certification Course - ITSM Training

2541 ratings at Udemy

Learn about ITIL 4, ITSM, Concepts of Service Management, the Four Dimensions, Service Value System and Practices.

• Udemy
• 2 hours 52 minutes
• On-Demand
• Paid Course

服务管理的基础、转型与蜕变

介绍服务战略的“人、情、实”范式，通过服务的战略分类，透视不同类型服务企业的价值创造本质，并据此理解服务企业创新转型、升级蜕变的主线。

• XuetangX
• On-Demand
• Free Online Course

The Complete Microsoft Dynamics NAV 2018 Beginners Course

1745 ratings at Udemy

Learn the Basics of the Most Simplest and Powerful Enterprise Resource Planning (ERP) Solution In The Market Today!

• Udemy
• 3 hours 6 minutes
• On-Demand
• Paid Course

Grafana Beginners to Advance Crash Course || Free Lab Access

1199 ratings at Udemy

All you need to know to become a Grafana Pro Without Wasting a Minute

• Udemy
• 7 hours 18 minutes
• On-Demand
• Paid Course