Empathy Courses and Certifications

Emotional Intelligence: How To Influence People & Businesses

9842 ratings at Udemy

Develop emotional intelligence to influence people and businesses through self-awareness, motivation, and empathy. Learn 5 core principles to enhance relationships and achieve success.

• Udemy
• 1 hour 40 minutes
• Self-Paced
• Paid Course

Conflict Resolution and De-Escalation for Upset Customers

8696 ratings at Udemy

You'll learn diagnosis and resolution techniques for tense, sensitive conflicts with upset clients and customers

• Udemy
• 9 hours 50 minutes
• Self-Paced
• Paid Course

Hyperthinking: improve your day to day learning & creativity

8106 ratings at Udemy

Train your mind for success with the right thinking tools and habits!

• Udemy
• 1 hour 24 minutes
• Self-Paced
• Free Online Course

Career Certificate

Workplace Culture for Everyone

143 ratings at Coursera

Develop leadership skills through effective communication, digital emotional intelligence, bias avoidance, and empathy cultivation for improved workplace interactions and team success.

• Coursera
• 4 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 4 courses

The Complete Business Communication Masterclass

8046 ratings at Udemy

Improve your productivity and relationships in the workplace through the hidden secrets of communication!

• Udemy
• 3 hours 4 minutes
• Self-Paced
• Paid Course

The Power of Deep Listening (Using Active Listening Skills)

7972 ratings at Udemy

Relationship Skills | Empathy Training | Influencing Skills | Build Trust | Communication Skills | How to Listen

• Udemy
• 3 hours 58 minutes
• Self-Paced
• Paid Course

Connect with Diverse Audiences during a Public Health Crisis

29 ratings at Coursera

Learn to effectively communicate public health information by segmenting audiences, applying empathy, using persuasive strategies, and mastering media interviews to connect with diverse groups during crises.

• Coursera
• 13 hours 53 minutes
• Self-Paced
• Paid Course

Your At Home Guide to Building Customer Empathy

Learn practical techniques for understanding customer needs, improving communication, and building trust in remote business interactions.

• YouTube
• 1 hour 1 minute
• Self-Paced
• Free Video

Your At Home Guide to Building Customer Empathy

Develop customer empathy skills to enhance product design and user experience. Learn practical techniques for understanding and addressing customer needs effectively.

• YouTube
• 1 hour 1 minute
• Self-Paced
• Free Video

CVS Health

Introduction to Customer Service

367 ratings at Coursera

Comprehensive communication and problem-solving skills for exceptional customer service. Learn to create positive interactions, de-escalate conflicts, and manage time effectively in retail environments.

• Coursera
• 18 hours 55 minutes
• Self-Paced
• Paid Course

The Impactful Communicator-Creating Connection and Influence

Master clear, confident communication by understanding audiences, building connections, and inspiring action through inclusive strategies and authentic messaging.

• Coursera
• 16 hours 57 minutes
• Self-Paced
• Paid Course

Roadmap to Leadership

4894 ratings at Udemy

Your step-by-step guide to become a leader your team, your peers and your mentors admire and respect.

• Udemy
• 1 hour 19 minutes
• Self-Paced
• Paid Course

Career Certificate

Leadership and Negotiation Skills

219 ratings at Coursera

Desarrolla habilidades de liderazgo, comunicación y negociación efectivas. Aprende técnicas para mejorar relaciones, favorecer la cooperación y lograr acuerdos exitosos en diversos contextos.

• Coursera
• 8 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 3 courses

Career Certificate

Professional Skills: Emotional Intelligence and Resilience

Develop emotional intelligence and resilience strategies to thrive under pressure, lead with empathy, manage stress, and build inner strength for sustainable personal and professional growth.

• Coursera
• 4 weeks, 10 hours/week
• Self-Paced
• Paid Course

Professional Skills: Emotional Intelligence

Master emotional intelligence by learning to perceive, reason, understand, and manage emotions for better communication, decision-making, and workplace relationships.

• Coursera
• 3 hours 35 minutes
• Self-Paced
• Paid Course