Empathy Courses and Certifications

Leading with Emotional Intelligence

Master empathy-driven leadership by managing difficult dynamics, developing team emotional intelligence, and creating positive workplace cultures through practical strategies.

• CodeSignal
• 1 hour
• On-Demand
• Free Certificate

Microcredential

HBR Guide to Emotional Intelligence

Enhance your knowledge of emotional intelligence through HBR's proven framework to build self-awareness, empathy, resilience, and leadership skills for workplace success.

• CodeSignal
• 6 hours
• On-Demand
• Free Certificate
• 4 courses

Assertiveness Skills Course

Master assertive communication techniques to confidently navigate workplace challenges, handle difficult conversations, and express yourself respectfully in professional settings.

• Graduate School USA
• On-Demand
• $1,049.00

Interpersonal Communications Course

Master essential workplace communication skills including conflict resolution, active listening, and collaborative problem-solving to enhance professional relationships.

• Graduate School USA
• On-Demand
• $1,049.00

Effective Communication with Customers Course

Master active listening, communication styles, and professional techniques to deliver exceptional customer service and build lasting relationships with internal and external customers.

• Graduate School USA
• On-Demand
• $1,049.00

Customer Service Excellence Course

Master communication, empathy, and strategic approaches to deliver exceptional service in federal agencies. Build skills for customer recovery, stress management, and excellence.

• Graduate School USA
• On-Demand
• $1,049.00

The Art of Listening and Understanding in Negotiation

1 review

Master the art of empathetic listening and emotional intelligence in negotiations, learning proven techniques to build trust, validate emotions, and create meaningful connections for better outcomes.

• CodeSignal
• 1 hour
• On-Demand
• Free Certificate

Level Up Your Communication & Listening Skills

1 review

Discover how to have impactful conversations and build stronger relationships through vulnerability and active listening techniques from renowned TED speakers.

• CodeSignal
• 1 hour
• On-Demand
• Free Certificate

Conversations That Inspire: Coaching Learning, Leadership and Change

5 reviews

Inspire and motivate through compassionate coaching. Learn to develop resonant relationships, leverage neuroscience insights, and foster positive change. Explore techniques for effective leadership and personal growth.

• Coursera
• 15 hours 57 minutes
• On-Demand
• Paid Course

Emotional Intelligence: How To Influence People & Businesses

9842 ratings at Udemy

Develop emotional intelligence to influence people and businesses through self-awareness, motivation, and empathy. Learn 5 core principles to enhance relationships and achieve success.

• Udemy
• 1 hour 40 minutes
• On-Demand
• Paid Course

Coaching for Growth and Success

9350 ratings at Udemy

12 Ways to Bring Out the Best in Your Colleagues, Clients, and Team Members

• Udemy
• 1 hour 15 minutes
• On-Demand
• Paid Course

Conflict Resolution and De-Escalation for Upset Customers

8664 ratings at Udemy

You'll learn diagnosis and resolution techniques for tense, sensitive conflicts with upset clients and customers

• Udemy
• 9 hours 50 minutes
• On-Demand
• Paid Course

Hyperthinking: improve your day to day learning & creativity

8052 ratings at Udemy

Train your mind for success with the right thinking tools and habits!

• Udemy
• 1 hour 24 minutes
• On-Demand
• Free Online Course

The Complete Business Communication Masterclass

7909 ratings at Udemy

Improve your productivity and relationships in the workplace through the hidden secrets of communication!

• Udemy
• 3 hours 4 minutes
• On-Demand
• Paid Course

The Power of Deep Listening (Using Active Listening Skills)

7736 ratings at Udemy

Relationship Skills | Empathy Training | Influencing Skills | Build Trust | Communication Skills | How to Listen

• Udemy
• 3 hours 58 minutes
• On-Demand
• Paid Course