Professional Skills: Emotional Intelligence and Resilience

Overview

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Resilience isn’t just about surviving tough times, it’s about learning, adapting, and growing through them. The Emotional Intelligence and Resilience specialization—built with Shari Collins, Associate Professor at the School of Humanities, Arts and Cultural Studies—equips you with strategies to thrive in challenging environments and build critical emotional and cognitive skills for sustainable success. Learn how to foster inner strength, set meaningful goals, manage stress proactively, and lead with empathy. Whether you’re managing workplace pressure, leading a team, or facing life transitions, this certificate provides the foundation to bounce back and flourish. This specialization is designed for: Working professionals facing high-pressure roles Leaders looking to model resilience and support team well-being Individuals navigating change, burnout, or personal challenges Human resources and DEI professionals supporting employee development Lifelong learners committed to personal growth and adaptability

Syllabus

Course 1: Professional Skills: Applied Empathy
Course 2: Professional Skills: Grit and Growth Mindset
Course 3: Professional Skills: Managing Stress and Time
Course 4: Professional Skills: Personal Resilience
Course 5: Professional Skills: Emotional Intelligence

Courses

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3 hours 10 minutes
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Build stronger relationships, boost resilience, and improve communication through the power of empathy — starting with yourself. Empathy is more than a personal skill — it’s a vital tool for understanding yourself and others in today’s fast-paced world. Applied Empathy, taught by Dr. Shari Collins of the ASU School of Humanities, explores how empathy fuels emotional intelligence, strengthens leadership, and improves personal and professional interactions. This self-paced course offers actionable strategies, mindfulness practices, and reflective exercises that help you better connect with other people and with your own needs.