Professional Skills: Emotional Intelligence and Resilience

Arizona State University via Coursera Specialization

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Provider

Coursera Specialization
Pricing

Paid Course
Languages

English
Certificate

Certificate Available
Effort

4 weeks, 10 hours a week
Sessions

Self-Paced
Level

Beginner

Found in

Overview

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Resilience isn’t just about surviving tough times, it’s about learning, adapting, and growing through them. The Emotional Intelligence and Resilience specialization—built with Shari Collins, Associate Professor at the School of Humanities, Arts and Cultural Studies—equips you with strategies to thrive in challenging environments and build critical emotional and cognitive skills for sustainable success. Learn how to foster inner strength, set meaningful goals, manage stress proactively, and lead with empathy. Whether you’re managing workplace pressure, leading a team, or facing life transitions, this certificate provides the foundation to bounce back and flourish. This specialization is designed for: Working professionals facing high-pressure roles Leaders looking to model resilience and support team well-being Individuals navigating change, burnout, or personal challenges Human resources and DEI professionals supporting employee development Lifelong learners committed to personal growth and adaptability

Syllabus

Course 1: Professional Skills: Applied Empathy
Course 2: Professional Skills: Grit and Growth Mindset
Course 3: Professional Skills: Managing Stress and Time
Course 4: Professional Skills: Personal Resilience
Course 5: Professional Skills: Emotional Intelligence

Courses

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Build stronger relationships, boost resilience, and improve communication through the power of empathy — starting with yourself. Empathy is more than a personal skill — it’s a vital tool for understanding yourself and others in today’s fast-paced world. Applied Empathy, taught by Dr. Shari Collins of the ASU School of Humanities, explores how empathy fuels emotional intelligence, strengthens leadership, and improves personal and professional interactions. This self-paced course offers actionable strategies, mindfulness practices, and reflective exercises that help you better connect with other people and with your own needs.
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Build deeper self-awareness and workplace empathy through emotional intelligence. In today’s dynamic workplace, emotional intelligence (EI) is a key differentiator of professional success. This self-paced course helps you understand, express, and manage emotions to enhance both personal and professional relationships. Through real-world applications and reflective exercises, you'll build practical skills to recognize core emotions, apply emotional reasoning, and deepen your ability to connect with others. This interactive learning experience empowers you to leverage emotional insight for better communication, decision-making, and well-being.
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Unlock your potential to overcome setbacks and thrive with purpose. This course equips you with a resilient mindset built on grit, growth, and self-awareness. Success isn’t just about talent — it’s about perseverance, mindset, and the ability to learn from challenges. Grit and Growth Mindset, led by Dr. Shari Collins from the ASU School of Humanities, empowers learners to develop the tools to persevere in the face of adversity, turn feedback into fuel, and reframe failures as opportunities. Whether you're looking to advance professionally or navigate personal goals more effectively, this course offers evidence-based strategies and real-world applications to help you stay motivated, resilient, and on track — no matter what life throws your way.
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Take control of your time and reduce overwhelm with practical tools to manage stress, stay organized, and lead a more balanced life. Feeling constantly pressed for time or emotionally drained? Managing Stress and Time, guided by Dr. Shari Collins of the ASU School of Humanities, equips you with strategies to build resilience, improve time management, and reduce daily stressors. Learn how to identify personal stress triggers, set healthy boundaries, and create schedules that align with your energy and priorities. From mindfulness techniques to prioritization frameworks, this self-paced course offers proven tools to help you regain control, both personally and professionally.
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Discover how to turn challenges into growth opportunities through the power of optimism, mindfulness, and positive self-talk. A positive mindset isn’t about ignoring challenges — it’s about equipping yourself to thrive despite them. Positive Thinking and Thriving, led by Dr. Shari Collins from the ASU School of Humanities, explores the science and strategy behind positivity, mindfulness, and emotional resilience. Learn how to shift your self-talk, build constructive habits, and cultivate autonomy in your personal and professional life. Through a blend of psychological insights and practical tools, this course empowers you to flourish even in uncertain environments — focusing on self-awareness, realistic optimism, and meaningful action.