Customer Engagement Courses and Certifications

The Complete Project Management Fundamentals Course + CERT

12042 ratings at Udemy

Project Management Certification to get in an industry that is adding 1.5 million jobs each year: Project Management

• Udemy
• 22 hours 10 minutes
• Self-Paced
• Paid Course

Foundations of Business Strategy

3381 ratings at Coursera

Discover strategic thinking fundamentals through SWOT, Five Forces, and capabilities analyses to develop competitive positioning and value creation strategies.

• Coursera
• 9 hours 28 minutes
• Self-Paced
• Paid Course

Develop foundational skills in data collection, project management, and communication essential for effective program analysis and management roles.

• Graduate School USA
• Self-Paced
• $5,999.00

Credential

Building Structure

41 ratings at VDCI

Learn about the cranes used, designing a building structure, the structural systems & how building load is analyzed and factored into the design. Receive an in-depth study of cast-in-place & precast concrete and structural steel.

• VDCI
• 10 hours
• Self-Paced
• $279.00

Business Analysis "A to Z" Masterclass

11419 ratings at Udemy

Comprehensive business analysis training covering requirements gathering, documentation, wireframing, software tools, and methodologies. Includes hands-on exercises and real-world case studies for practical skill development.

• Udemy
• 11 hours 31 minutes
• Self-Paced
• Paid Course

Credential

Intro to Construction Management

38 ratings at VDCI

Master the fundamentals of managing construction projects, from planning and financing to risk management, procurement, and understanding key industry roles and relationships.

• VDCI
• 20 hours
• Self-Paced
• $329.00

Credential

Fundamentals of MEP for Buildings

31 ratings at VDCI

This course is an in-depth study about MEP and building systems, including thermal comfort, indoor air quality, HVAC controls & how plumbing, electrical & emergency distribution systems function.

• VDCI
• 20 hours
• Self-Paced
• $329.00

Credential

Building Enclosure

30 ratings at VDCI

Learn about the building envelope, cold-formed steel stud systems, cladding systems, curtain walls, roofing systems and glass window systems. Learn how the building envelope keeps water out and controls temperature & humidity.

• VDCI
• 10 hours
• Self-Paced
• $279.00

Credential

Interiors & Finish Work

30 ratings at VDCI

Learn about wall types, interior partitions, drywall and drywall finishes and construction sequencing. Learn about construction sequences for curbs, asphalt paving & landscaping.

• VDCI
• 10 hours
• Self-Paced
• $279.00

Master project management essentials, agile methodologies, and stakeholder communication for high-impact leadership across all project phases.

• Graduate School USA
• Self-Paced
• $7,399.00

Customer Service Training: Dealing with Difficult Customers

10947 ratings at Udemy

Learn how to deal with difficult customers | Master customer relationship management | Gain conflict management skills

• Udemy
• 1 hour 40 minutes
• Self-Paced
• Paid Course

Credential

Building Construction Fire Protection

21 ratings at VDCI

Learn many details about fire suppression systems, life-safety requirements, installing elevators, building commissioning, certificate of occupancy and project closeout.

• VDCI
• 10 hours
• Self-Paced
• $279.00

Credential

BIM Project Management

18 ratings at VDCI

Learn many appropriate project management skills to collaborate with team members, streamline workflow, and manage a BIM Project to successfully meet the expectations of the project team.

• VDCI
• 20 hours
• Self-Paced
• $579.00

Credential

Project Management Essentials Course

14 ratings at Graduate School USA

Master predictive project management fundamentals from initiation to closure, covering planning, execution, team leadership, and stakeholder management for certification readiness.

• Graduate School USA
• Self-Paced
• $1,999.00

Set Your Income Goals and Develop a Revenue Strategy

12 ratings at CreativeLive

Set Your Income Goals and Develop a Revenue Strategy with Megan Auman

• CreativeLive
• 2 hours 21 minutes
• Self-Paced
• Paid Course