Customer Engagement Courses and Certifications

Business Analysis Modeling Skills & Techniques

17951 ratings at Udemy

Learn to create Process Flowcharts, Use Cases, SWOT, RACI Matrices, Org Charts, User Stories, and more! - IIBA Endorsed

• Udemy
• 6 hours 25 minutes
• Self-Paced
• Paid Course

Credential

Engineering Project Management

4814 ratings at Coursera

Develop essential project management skills for engineering professionals, covering initiation, planning, scope, time, cost, risk, quality, team, and procurement management strategies.

• Coursera
• 4 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 3 courses

Business Communication Skills: Handling Clients & Customers

17569 ratings at Udemy

Soft Skills Training | Social Skills | Business Etiquette | Business English | Customer Service Training

• Udemy
• 3 hours
• Self-Paced
• Paid Course

Project Management

16053 ratings at Great Learning

Master project management fundamentals through practical lessons covering initiation, planning, execution, monitoring, and closure with real-world case studies and Jira tools.

• Great Learning
• 1 hour 30 minutes
• Self-Paced
• Free Online Course

Brilliant Customer Service: How to Impress your Customers!

17088 ratings at Udemy

Enhance your customer support and truly differentiate yourself from your competition!

• Udemy
• 1 hour 16 minutes
• Self-Paced
• Paid Course

The Science of Engagement - Personalizing Customer Experience

Explore how Symend's Azure-based platform uses behavioral science and data insights to enhance customer engagement, driving better business outcomes and improved customer experiences.

• YouTube
• 29 minutes
• Self-Paced
• Free Video

Project Management for Non Project Managers - PMP/PMI

15528 ratings at Udemy

Project Management practical guide for all industries

• Udemy
• 2 hours 27 minutes
• Self-Paced
• Paid Course

Credential

Site Utilities & Foundation Construction

69 ratings at VDCI

Learn about the roles played by the design & construction team. Learn how the site is prepared, the types of equipment used, different types of soil conditions & why various building foundations are used.

• VDCI
• 10 hours
• Self-Paced
• $279.00

Credential

ChatGPT for Project Management - Leveraging AI for Success

8025 ratings at Coursera

Revolutionize project management with AI: optimize planning, execution, and team coordination. Master prompt engineering for precise documentation, risk analysis, and streamlined workflows.

• Coursera
• 4 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 3 courses

Introduction to Project Management

6 ratings

Learn the principles of project management and apply them in your own work and life.

• edX
• 6 weeks, 2-3 hours/week
• Self-Paced
• Free Online Course (Audit)

Business Analyst: Software Testing Processes & Techniques

12354 ratings at Udemy

Reduce project bugs with repeatable testing processes. Learn to create test cases, scenarios, track defects, & more!

• Udemy
• 3 hours 10 minutes
• Self-Paced
• Paid Course

Credential

Construction Management

56 ratings at VDCI

The Construction Management Fundamentals Bundle consists of two courses to help prepare you to manage construction projects.

• VDCI
• 40 hours
• Self-Paced
• $598.00

Credential

Construction Management

56 ratings at VDCI

Master construction project leadership skills from planning through execution in this comprehensive 40-hour program designed for aspiring project managers.

• VDCI
• 40 hours
• Self-Paced
• $598.00

Customer Service, Customer Support, And Customer Experience

12231 ratings at Udemy

Customer service skills, customer support, customer experience training: Loyal clients with WORLD-CLASS customer service

• Udemy
• 5 hours 5 minutes
• Self-Paced
• Paid Course

Master federal financial leadership through strategic planning, team management, advanced appropriations law, and performance accountability frameworks.

• Graduate School USA
• Self-Paced
• $5,799.00