Customer Engagement Courses and Certifications

Unlocking Grok: AI for Business and Marketing

138 ratings at Udemy

Supercharge Your Business and Marketing with AI: A Grok Guide

• Udemy
• 7 hours 45 minutes
• On-Demand
• Paid Course

Ultimate Guide to WhatsApp For Business

128 ratings at Udemy

Learn to use WhatsApp Business app to conduct your business with 1.5 billion WhatsApp users

• Udemy
• 1 hour 34 minutes
• On-Demand
• Paid Course

HubSpot

Sales Training: Inbound Business Strategy

123 ratings at Coursera

Comprehensive inbound strategy training covering attraction, conversion, closing, and customer delight. Learn tactics for business growth and insights from HubSpot executives.

• Coursera
• 13 hours 15 minutes
• On-Demand
• Paid Course

POWER Sales Questions

106 ratings at Udemy

Let the customer close themselves. People are more likely to buy when it's their idea - Find Out How!

• Udemy
• 4 hours 36 minutes
• On-Demand
• Paid Course

Gamification - engage customers in your business!

108 ratings at Udemy

Gamification - engage your customers and win new audience.

• Udemy
• 4 hours 11 minutes
• On-Demand
• Paid Course

Digital Marketing Foundation CDMA | CDMP Pathway Essentials

101 ratings at Udemy

Upon successful completion, you will become a Certified Digital Marketing Associate | Digital Marketing Essentials!

• Udemy
• 1 hour 38 minutes
• On-Demand
• Paid Course

Starweaver

Grow with AI: Your AI-driven Growth Marketing strategy

92 ratings at Coursera

Leverage AI to revolutionize growth marketing strategies, optimize campaigns, and drive business success through innovative techniques and data-driven insights.

• Coursera
• 9 hours 18 minutes
• On-Demand
• Paid Course

SAP

SAP Technology Consultant Hands-on Project

88 ratings at Coursera

Hands-on project to apply SAP technology consultant skills. Analyze customer needs, design solutions, implement systems, and conduct post-implementation reviews for real-world digital transformation scenarios.

• Coursera
• 18 hours 30 minutes
• On-Demand
• Paid Course

Introduction to Microsoft Dynamics 365

83 ratings at Coursera

Comprehensive introduction to Microsoft Dynamics 365, covering marketing, sales, customer service, and field service capabilities. Learn to maximize CRM tools for stronger customer relationships and organizational efficiency.

• Coursera
• 10 hours 45 minutes
• On-Demand
• Paid Course

Omnichannel Strategy and Management

14 ratings at edX

Understand the needs of omnichannel customers and how to make the transition from a traditional retailer to omnichannel from TuckX and the Tuck School of Business at Dartmouth.

• edX
• 4 weeks, 3-5 hours a week
• On-Demand
• Free Online Course (Audit)

How To Create an eCommerce Website With WordPress

56 ratings at Udemy

Learn to build a fully functional WordPress eCommerce site with customizable product listings, categories, pricing, shipping, discounts, and essential pages. Master site layout and customer engagement features.

• Udemy
• 2 hours 39 minutes
• On-Demand
• Free Online Course

Quiz Marketing Power: Generate Leads for Marketing Success

51 ratings at Udemy

Learn how to grow your business and generate more leads by creating marketing quizzes with Boosting Lead tool

• Udemy
• 1 hour 35 minutes
• On-Demand
• Paid Course

Power BI & Power Virtual Agents

47 ratings at Coursera

Transform raw data into interactive visualizations and create intelligent chatbots to enhance user experience. Learn to analyze, design, and publish across platforms while ensuring data security and performance optimization.

• Coursera
• 8 hours 48 minutes
• On-Demand
• Paid Course

Coursera

GenerativeAI for Customer Success

42 ratings at Coursera

Leverage GenAI to enhance customer success strategies, streamline support processes, and boost engagement. Learn to overcome ethical challenges and integrate AI into your workflow.

• Coursera
• 2 hours 14 minutes
• On-Demand
• Paid Course

Introduction to Social Media Strategy

1173 ratings at LinkedIn Learning

Learn how businesses are using social media to find new customers and grow their brands—all from a top voice in Silicon Valley startups.

• LinkedIn Learning
• 1 hour 49 minutes
• On-Demand
• Free Trial Available