Customer Engagement Courses and Certifications

Coursera Career Certificate

Foundations of Business Strategy and Research

230 ratings at Coursera

Master strategic thinking and research methodologies to drive data-informed business decisions, from market analysis to value proposition development using Excel and R.

• Coursera
• 4 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 12 courses

Coursera

Marketing Design with Easil

225 ratings at Coursera

Create eye-catching marketing designs using Easil's drag-and-drop features. Learn to craft social media posts and customer loyalty cards to boost online presence and increase customer engagement.

• Coursera
• 1 hour 55 minutes
• Self-Paced
• Paid Course

Mastering Business Essentials: Introduction

65 ratings at Coursera

Gain insights into business essentials through a simple, direct approach that demystifies key concepts, frameworks, and decision-making processes to build confidence and eliminate imposter syndrome.

• Coursera
• 4 hours 9 minutes
• Self-Paced
• Paid Course

Business Banking 101

2804 ratings at Udemy

Everything You Ever Wanted to Know About Getting a Bank Loan

• Udemy
• 1 hour 27 minutes
• Self-Paced
• Paid Course

Understand and Elicit Requirements with Business Analysis

2778 ratings at Udemy

Learn about requirement types, levels, terminology, and how to elicit them using popular elicitation techniques

• Udemy
• 4 hours 55 minutes
• Self-Paced
• Paid Course

Introduction to Crisis Management and Crisis Communication

21 ratings at Coursera

Master essential crisis management skills to effectively handle organizational emergencies, from initial response through strategic planning and communication, preparing you for real-world crisis scenarios.

• Coursera
• 7 hours 41 minutes
• Self-Paced
• Paid Course

Career Certificate

Transformative Leadership in the Circular Economy

20 ratings at Coursera

Master circular economy principles, sustainable marketing strategies, and leadership skills to drive transformative change in any industry or role.

• Coursera
• 4 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 3 courses

Career Certificate

Marketing Strategy for Engineers and Technologists

19 ratings at Coursera

Learn to develop successful marketing strategies for tech startups, bridging the gap between product development and profitable sales. Validate ideas and propel your startup to flourish in today's competitive landscape.

• Coursera
• 20 weeks, 8 hours/week
• Self-Paced
• Paid Course
• 3 courses

Productivity: Time Management, Focus and Success

2682 ratings at Udemy

How To Become More Productive And Manage Your Time Properly

• Udemy
• 1 hour 52 minutes
• Self-Paced
• Paid Course

Helping Your Organization Manage Risk and Crisis

17 ratings at Coursera

Master crisis management through real-world case studies, expert insights, and practical strategies for identifying warning signs, handling emergencies effectively, and preparing organizations for future challenges.

• Coursera
• 5 hours 10 minutes
• Self-Paced
• Paid Course

Practical BPMN 2.0 for Real Enterprise Process Flows

2709 ratings at Udemy

Learn to clearly document and communicate process flows - foundation for automation, AI, and process improvement

• Udemy
• 2 hours 45 minutes
• Self-Paced
• Paid Course

Creating a Technology Startup Company

15 ratings at Coursera

Explore entrepreneurial ecosystems, market dynamics, and operational structures to develop a comprehensive strategy for launching and managing a successful technology startup.

• Coursera
• 1 day 11 hours 12 minutes
• Self-Paced
• Paid Course

Career Certificate

Data Visualization & Analytics in Tableau

15 ratings at Coursera

Master data visualization with Tableau, learning to create effective visualizations, dashboards, and stories that transform complex data into clear insights, enhancing your analytics skills and marketability.

• Coursera
• 12 weeks, 4 hours/week
• Self-Paced
• Paid Course
• 2 courses

Fractal Analytics Career Certificate

Leadership Strategies for AI and Generative AI

215 ratings at Coursera

Explore generative AI applications, integration strategies, and ethical considerations. Develop leadership skills for AI initiatives, including KPI establishment and data-driven optimization.

• Coursera
• 4 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 4 courses

Introduction to SAP Hybris

2663 ratings at Udemy

Jump start your SAP Hybris journey and learn with Senior SAP Hybris Engineers

• Udemy
• 1 hour 1 minute
• Self-Paced
• Free Online Course