Customer Engagement Courses and Certifications

Machine Learning for Trading

14 ratings

Implement machine learning based strategies to make trading decisions using real-world data.

• Udacity
• 12 hours
• Self-Paced
• Free Online Course

Progettare l'Innovazione Didattica

31 ratings

Esplora l'innovazione didattica attraverso risultati di apprendimento, valutazione, modelli pedagogici e reti di apprendimento attive per migliorare l'insegnamento e l'apprendimento.

• Polimi OPEN KNOWLEDGE
• 6 weeks, 3-5 hours a week
• Self-Paced
• Free Online Course

Career Certificate

ITIL® 4 Strategist: Direct, Plan, and Improve

655 ratings at Simplilearn

Unlock ITIL 4 Strategist skills to leverage agile and lean processes for organizational advantage through strategic direction, planning, and continuous improvement methods.

• Simplilearn
• 2 weeks
• Self-Paced
• Paid Course

Career Certificate

Supply Chain Management

15930 ratings at Coursera

Comprehensive introduction to Supply Chain Management, covering logistics, operations, planning, sourcing, and strategy. Gain practical skills and insights for a global networked economy.

• Coursera
• 8 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 5 courses

Durable Dominance in Science and Business

Explore the principles of sustained leadership in scientific and corporate realms, examining strategies for long-term success and innovation in competitive environments.

• YouTube
• 57 minutes
• Self-Paced
• Free Video

Adapt and Create

From AI Fear to Unfair Advantage - How a Legacy Telecom Turned Paralysis Into Market Dominance

Discover how a legacy telecom company transformed AI-related paralysis into market dominance, gaining a competitive edge through strategic adaptation.

• YouTube
• 41 minutes
• Self-Paced
• Free Video

Data Science Conference

Journey to AI-Driven Company

Explore the strategic path to becoming an AI-driven organization, including key challenges, fostering data culture, and ensuring collaboration between data science and business teams for sustainable growth.

• YouTube
• 26 minutes
• Self-Paced
• Free Video

The Social Guide

Teamwork.com Tutorial for Beginners - Project Management Made Simple (2025)

Discover how to use Teamwork.com for project management with this beginner-friendly tutorial that covers all essential features to help you get started quickly and efficiently.

• YouTube
• 27 minutes
• Self-Paced
• Free Video

Data Science Conference

How to Fail AI Implementations

Discover common pitfalls in AI project implementation, from unrealistic expectations and poor data preparation to ineffective client communication, and learn strategies to overcome these challenges.

• YouTube
• 23 minutes
• Self-Paced
• Free Video

Data Science Conference

How to Effectively Manage AI/ML Projects

Discover Data Driven Scrum (DDS), a specialized methodology for AI/ML project management that balances technical and business needs through flexibility and iterative learning to drive successful outcomes.

• YouTube
• 26 minutes
• Self-Paced
• Free Video

Data Science Conference

The Risk of AI Adoption and Business Implications of Not Using AI

Explore critical AI adoption challenges including data access, shadow AI risks, and compliance issues, while learning how automated solutions like SplxAI address security standards and regulatory demands.

• YouTube
• 22 minutes
• Self-Paced
• Free Video

Learnit Training

What Smart CEOs Get Wrong About Scaling - Business Growth vs True Scale Strategies

Discover the critical difference between growth and scale while learning to overcome fear, ego, and identity issues that prevent successful business exits and sustainable scaling.

• YouTube
• 56 minutes
• Self-Paced
• Free Video

Center for Language & Speech Processing(CLSP), JHU

Managing an ASR Project - From Data to Delivery

Discover practical strategies for managing ASR projects from initial data collection through final deployment and delivery in this comprehensive workshop.

• YouTube
• 2 hours 37 minutes
• Self-Paced
• Free Video

Start & Grow Your Business

Visionary Leadership - How To Be A Vigilant Leader

Master SWOT analysis techniques to develop winning business strategies, identify opportunities, manage threats, and integrate AI for competitive advantage.

• YouTube
• 41 minutes
• Self-Paced
• Free Video

Start & Grow Your Business

Business Strategy and Business Model Innovation - Learn to Create Business Systems

Master business strategy through a simplified 3-tier model and canvas framework to build systematic, successful organizations with practical examples and proven methodologies.

• YouTube
• 1 hour 44 minutes
• Self-Paced
• Free Video