Customer Engagement Courses and Certifications

Marketing Psychology and Consumer Behavior

2083 ratings at Udemy

Apply consumer behaviour, marketing psychology and behavior economics to skyrocket your rate of sales and conversions.

• Udemy
• 3 hours 47 minutes
• Self-Paced
• Paid Course

Coursera

Voice of the Customer (VoC): Enhancing Experiences

157 ratings at Coursera

Learn to harness customer insights, drive improvements, and cultivate a customer-centric culture. Explore real-world case studies and gain practical skills for enhancing customer experiences and organizational success.

• Coursera
• 3 hours 44 minutes
• Self-Paced
• Paid Course

Land Your First Business Analyst Position

2049 ratings at Udemy

Learn how to craft a flawless resume, find the perfect role, impress your interviewers, and land that BA position!

• Udemy
• 2 hours 47 minutes
• Self-Paced
• Paid Course

Start Improving Customer Service

2048 ratings at Udemy

Creating a Customer Service advantage in Your department or business through communication and Customer Management

• Udemy
• 1 hour 32 minutes
• Self-Paced
• Paid Course

IQBBA Certified Foundation Level Business Analyst (CFLBA)

2019 ratings at Udemy

Be an IQBBA certified business analyst and Learn the basics of Software Business Analysis and Requirements Engineering

• Udemy
• 7 hours 35 minutes
• Self-Paced
• Paid Course

Getting Started with Call Center Training

1954 ratings at Udemy

Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated.

• Udemy
• 1 hour 13 minutes
• Self-Paced
• Paid Course

Tableau

Business Analysis Process

141 ratings at Coursera

Learn to assess business problems, gather requirements, create visual models, and document solutions. Gain practical skills in stakeholder analysis, requirement elicitation, and process modeling for effective business analysis.

• Coursera
• 22 hours 25 minutes
• Self-Paced
• Paid Course

PMI Agile Certified Practitioner (PMI-ACP)

1913 ratings at Udemy

40 PDU PMI ACP Certificate Exam Prep by the Agile Practice Guide (PMI - APG)

• Udemy
• 1 day 16 hours 33 minutes
• Self-Paced
• Paid Course

International Project Management

26 ratings at edX

Learn what makes global projects uniquely challenging and how to successfully manage projects based in different industries and countries.

• edX
• 9 weeks, 8-12 hours/week
• Self-Paced
• Free Online Course (Audit)

Strategic Planning Basics for Human Resources

1898 ratings at Udemy

Learn to collaborate with your organizational leaders on the development and implementation of a strategic plan

• Udemy
• 1 hour
• Self-Paced
• Paid Course

Project Management 101 | PM101 | Project Management Basics

1874 ratings at Udemy

Your gateway into the World of Project Management (1.5 PDUs)

• Udemy
• 1 hour 39 minutes
• Self-Paced
• Free Online Course

Marketing Strategy: Why are they not buying your product?

1895 ratings at Udemy

By mapping out the consumers journey and understanding path-to-purchase, we can influence purchase decisions.

• Udemy
• 1 hour 4 minutes
• Self-Paced
• Paid Course

Project Management with Gen AI: A Guide for Project Managers

1880 ratings at Udemy

Learn Project Management with Generative AI to optimize workflows, automate tasks & drive Success in Project Management

• Udemy
• 3 hours 54 minutes
• Self-Paced
• Paid Course

[2025] Project Scheduling | Project Management Fundamentals

1862 ratings at Udemy

Master Essential Scheduling Techniques: Create Timelines, Manage Resources & Use Critical Path.

• Udemy
• 1 hour 3 minutes
• Self-Paced
• Paid Course

Best Practices for Project Management Success

18 ratings at edX

Learn how to create an organizational environment that supports project success.

• edX
• 11 weeks, 8-12 hours/week
• Self-Paced
• Free Online Course (Audit)