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ITIL 4 Foundation

via YouTube

Overview

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تعلم أساسيات ITIL 4 في هذه الدورة التدريبية الشاملة باللغة العربية. استكشف المفاهيم الرئيسية لإدارة الخدمات، والأبعاد الأربعة لإدارة الخدمات، ونظام قيمة خدمة ITIL. تعمق في ممارسات إدارة ITIL عبر ثلاثة أجزاء مفصلة. اكتسب فهمًا قويًا لإطار عمل ITIL 4 وكيفية تطبيقه في بيئات تكنولوجيا المعلومات الحديثة.

Syllabus

01-ITIL 4 Foundation (Introduction) By Eng-Nooreddin Tahayneh | Arabic.
02-ITIL 4 Foundation (Key Concepts of Service Management) By Eng-Nooreddin Tahayneh | Arabic.
03-ITIL 4 Foundation ( The Four Dimensions of Service Management) By Eng-Nooreddin Tahayneh | Arabic.
04-ITIL 4 Foundation (The ITIL Service Value System) By Eng-Nooreddin Tahayneh | Arabic.
05-ITIL 4 Foundation (ITIL Management Practices Part 1) By Eng-Nooreddin Tahayneh | Arabic.
06-ITIL 4 Foundation (ITIL Management Practices Part 2) By Eng-Nooreddin Tahayneh | Arabic.
07-ITIL 4 Foundation (ITIL Management Practices Part 3) By Eng-Nooreddin Tahayneh | Arabic.

Taught by

FREE4ARAB

Reviews

3.3 rating, based on 3 Class Central reviews

Start your review of ITIL 4 Foundation

  • Profile image for Ankith Dagubaati
    Ankith Dagubaati


    This ITIL® 4 Foundation course on Udemy is a well-structured and exam-oriented program that provides a strong understanding of IT Service Management. It clearly explains the ITIL 4 framework, Service Value System, guiding principles, and key practices with practical examples. The self-paced format and concise 3–4 hours of content make it ideal for learners with limited time. Quizzes and printable materials help reinforce concepts and improve exam readiness. Overall, it is a valuable course for students and professionals looking to build ITSM knowledge and successfully clear the ITIL 4 Foundation certification.
  • Denis Lyrette
    The course cannot be completed because the videos required for the lessons are no longer accessible. Without these videos, the core content and instructions are missing, making it impossible to follow along or meet the learning objectives. The material seems to rely heavily on these recordings, so their absence leaves significant gaps in understanding. Attempts to proceed without them would result in an incomplete and ineffective learning experience. To move forward, the videos need to be restored or alternative resources provided. Until then, the course remains unusable and cannot be properly undertaken.
  • Profile image for Abdelmagad Ahmed
    Abdelmagad Ahmed
    Tbe videos is not working i tried to open it more than one time but the same issue still exist so you need to solve this issue as soon as possible to have availability to get the content in this course

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