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ITIL 4 Foundation - Exam Preparation

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Overview

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This course provides a video-based review for the ITIL 4 Foundation exam, covering key concepts, the four dimensions model, the Service Value System, guiding principles, service value chain, and major ITIL practices.

Syllabus

ITIL 4 Foundation Exam Preparation | Introduction.
ITIL 4 Foundation Exam Preparation | Key-Concepts and Definitions 1.
ITIL 4 Foundation Exam Preparation | Key-Concepts and Definitions 2.
ITIL 4 Foundation Exam Preparation | Key-Concepts and Definitions 3.
ITIL 4 Foundation Exam Preparation | Key-Concepts and Definitions Summary.
ITIL 4 Foundation Exam Preparation | The Four Dimensions Model.
ITIL 4 Foundation Exam Preparation | The Four Dimensions Model Details.
ITIL 4 Foundation Exam Preparation | The Four Dimensions Model Summary.
ITIL 4 Foundation Exam Preparation | The Service Value System.
ITIL 4 Foundation Exam Preparation | The Guiding Principles.
ITIL 4 Foundation Exam Preparation | The Guiding Principles Summary.
ITIL 4 Foundation Exam Preparation | The Service Value Chain.
ITIL 4 Foundation Exam Preparation | The Service Value Chain Activities a.k.a. PIEDOD.
ITIL 4 Foundation Exam Preparation | A Value Stream example of a bank loan.
ITIL 4 Foundation Exam Preparation | The Service Value Chain Summary.
ITIL 4 Foundation Exam Preparation | The Most Important Practices Overview.
ITIL 4 Foundation Exam Preparation | Continual Improvement as a Practice.
ITIL 4 Foundation Exam Preparation | Change Enablement Practice.
ITIL 4 Foundation Exam Preparation | Incident Management Practice.
ITIL 4 Foundation Exam Preparation | Problem Management Practice.
ITIL 4 Foundation Exam Preparation | Service Desk Practice.
ITIL 4 Foundation Exam Preparation | Service Level Management Practice.
ITIL 4 Foundation Exam Preparation | Service Request Management Practice.
ITIL 4 Foundation Exam Preparation | The Most Important Practices Summary.
ITIL 4 Foundation Exam Preparation | Information Security, Relationship and Supplier Management.
ITIL 4 Foundation Exam Preparation | IT Asset, Monitoring & Event and Release Management.
ITIL 4 Foundation Exam Preparation | Service Configuration and Deployment Management.
ITIL 4 Foundation Exam Preparation | The Other Practices Summary.
ITIL 4 Foundation Exam Preparation | Conclusion and Contact Details.

Taught by

Value Insights - Agile and ITIL Training Partner

Reviews

5.0 rating, based on 2 Class Central reviews

Start your review of ITIL 4 Foundation - Exam Preparation

  • Anonymous
    un curso excelente, me quedo muy claro todos y cada uno de los puntos para el examen, la explicación fue clara y consistente, recomiendo muchísimo que tomen este curso
  • Diego Bitencourt Castro
    I thought the course was well organized, clear and easy to follow and the instructor was very knowledgeable with excellent presentation skills." "The instructor did a great job in covering the course material. His personality was lively and encouraged engagement from all students." "It's easy to sum up—Excellent!
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