Develop Your Skills as a Outsourcing Specialist

Courses under this program:
Course 1: Outsourcing Fundamentals
-Learn the fundamentals of working in an outsourcing environment, including the pros and cons of different outsourcing models, outsourcing contracts, and performance reporting.

Course 2: The Outsourced Environment
-Learn how to discuss and support the work conditions surrounding the management or delivery of outsourced services.

Course 3: Outsourcing Critical Success Factors
-Learn how to build a successful outsourcing relationship benefitting the outsourcer and the client, as well as how you can contribute to this positive relationship.

Course 4: Outsourcing Management
-Are you going to manage an outsourcing relationship? Learn proper outsourcing management practices, from within the outsourcer or outsourcing client's organization.

Course 5: Handling Outsourcing Issues
-Learn about common issues that surface in outsourcing environments and find out how to practice appropriate recovery actions to address those issues.

Course 6: Outsourcing: Managing Service Transition
-Learn how to evaluate effective transition plans for shifting services from the client's environment to an outsourcer, or from one outsourcer to another.

Course 7: Project Management Foundations: Procurement
-Learn how to plan, manage, and execute project procurements, as well as leverage AI and automation tools to streamline procurement processes.

Course 8: Operations Management Foundations
-Identify the operations systems in your workplace and use operations management tools and concepts to improve outcomes, efficiency, and innovation.

Course 9: Fundamentals of Sustainable Supply Chains
-Learn the practical foundations of supply chain sustainability and get started on improving your organization’s sustainability performance.

Course 10: Best Practices for Managing Global Projects
-Learn how to set up global projects for success by agreeing on the language, roles, and culture of each project.