Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

LinkedIn Learning

Handling Outsourcing Issues

via LinkedIn Learning

Write review
Babbel Ad

You’re only 3 weeks away from a new language

Learn More → Coursera Ad

Learn AI, Data Science & Business — Earn Certificates That Get You Hired

Learn More →

Overview

Google, IBM & Meta Certificates – 40% Off
One Coursera Plus subscription covers most Professional Certificates on Coursera.
Unlock All Certificates
Learn about common issues that surface in outsourcing environments and find out how to practice appropriate recovery actions to address those issues.

Syllabus

Introduction
  • Recognizing and handling outsourcing issues
  • Things to know
1. Common Issue Causes and Indicators
  • Common outsourcing issues
  • Early issue indicators
  • Responding to issue indicators
2. The Contract vs. Reality
  • Contract terms vs. business needs
  • Delivery vs. contract differences
  • Unclear contract
3. Issue Management
  • Managing personnel changes
  • Pursuing root cause
  • Issues vs. disputes
Conclusion
  • Exercise: Predicting outsourcing issues
  • Exercise solution: Predicting outsourcing issues
  • Next steps

Taught by

Bob McGannon

Reviews

4.5 rating at LinkedIn Learning based on 66 ratings

Start your review of Handling Outsourcing Issues

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Sign up for free
Someone learning on their laptop while sitting on the floor.