Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

LinkedIn Learning

Outsourcing Fundamentals

via LinkedIn Learning

Go to class Write review
Coursera Ad

Save 43% on 1 Year of Coursera Plus

Learn More → Scrimba Ad

Free courses from frontend to fullstack and AI

Learn More →

Overview

Coursera Flash Sale
40% Off Coursera Plus for 3 Months!
Grab it
Learn the fundamentals of working in an outsourcing environment, including the pros and cons of different outsourcing models, outsourcing contracts, and performance reporting.

Syllabus

Introduction
  • Key components of outsourcing
  • Things To Know
1. Outsourcing Pros and Cons
  • Why outsource?
  • The benefits of outsourcing
  • Common outsourced services
  • The disadvantages of outsourcing
2. Outsourcing Structure and Terminology
  • The outsourcing contract structure
  • Understanding service levels
  • The service request concept
3. Reporting and Contract Changes
  • Performance reporting features
  • Status reporting for outsourcing environments
  • Applying contract changes
Conclusion
  • Next steps

Taught by

Bob McGannon

Reviews

4.7 rating at LinkedIn Learning based on 176 ratings

Start your review of Outsourcing Fundamentals

Go to class

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Sign up for free
Someone learning on their laptop while sitting on the floor.