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LinkedIn Learning

Outsourcing Fundamentals

via LinkedIn Learning

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Overview

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Learn the fundamentals of working in an outsourcing environment, including the pros and cons of different outsourcing models, outsourcing contracts, and performance reporting.

Syllabus

Introduction
  • Key components of outsourcing
  • Things To Know
1. Outsourcing Pros and Cons
  • Why outsource?
  • The benefits of outsourcing
  • Common outsourced services
  • The disadvantages of outsourcing
2. Outsourcing Structure and Terminology
  • The outsourcing contract structure
  • Understanding service levels
  • The service request concept
3. Reporting and Contract Changes
  • Performance reporting features
  • Status reporting for outsourcing environments
  • Applying contract changes
Conclusion
  • Next steps

Taught by

Bob McGannon

Reviews

4.7 rating at LinkedIn Learning based on 176 ratings

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