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Effective Listening

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Discover how to master the art of active listening to accelerate your professional growth and build stronger workplace relationships.

Introduction

1. Situational Listening

2. Listening When Emotions Are High

3. Listening through Boredom and Overload

4. Listening to Make Decisions

5. Listening to Build Connection

Conclusion

Brenda Bailey-Hughes and Tatiana Kolovou

Reviews

4.7 rating, based on 3 Class Central reviews

4.7 rating at LinkedIn Learning based on 805 ratings

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Ayush Patidar

it was really awesome and helped me in deeper understanding about listening. i had learned different types of listening, challenges while listening and effective ways of listening.
Robinson Samuel

This is a really great and encouraging course which compelled me to take certain actions that I would rather not. The examples were great and they case scenarios too. Although I just finished the course and have not applied the behaviors of good listening, I quickly was able to identify the areas where I fell short in terms of listening.
Anonymous

I thoroughly enjoyed this course. Very insightful, clear and well structured. I would highly recommend it.