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Professional Soft Skills Learning Pathway

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Overview

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Learn how to excel in any job by mastering essential professional soft skills. Develop the skills that hiring managers value most, from emotional intelligence and critical thinking to teamwork and addressing unconscious bias.

Note: To view a version of this learning path with audio descriptions, see Professional Soft Skills Learning Pathway (with Audio Descriptions).
  • Build emotional intelligence and resilience.
  • Become a stronger communicator, listener, and team player.
  • Boost your critical thinking and decision-making skills.

Syllabus

Courses under this program:
Course 1: Developing Your Emotional Intelligence
-Learn how to enhance your personal performance and build effective relationships at work by developing emotional intelligence.

Course 2: Building Resilience
-Learn research-based strategies to foster resilience, not only to withstand adversity, but also to leverage it for transformation and innovation.

Course 3: Embracing Unexpected Change
-Improve how you deal with change in your professional and personal life. Learn how to put change in the proper context, create the right perspective, and become more resilient.

Course 4: Critical Thinking for Better Judgment and Decision-Making
-Teach your team how to think critically. Learn how to use critical thinking to avoid fallacies, spot biases, craft better arguments, hone judgment, and improve decision-making.

Course 5: Why Trust Matters with Rachel Botsman
-Explore ways to identify and address trust issues in your personal and professional life.

Course 6: Teamwork Foundations
-Learn the qualities of effective teams and the role you, as a team member, play in creating a healthy, productive team.

Course 7: Communication Foundations
-Learn how to build your communications skills and communicate more effectively in professional situations.

Course 8: Effective Listening
-Communications experts Tatiana Kolovou and Brenda Bailey-Hughes help you assess your listening skills and develop more-effective listening behaviors.

Course 9: Persuading Others
-Ensure that your ideas get a fair hearing by cultivating your persuasion skills. Discover how to establish credibility and how make it easier for people to respond with a "yes."

Course 10: Writing in Plain Language
-Learn to write in plain language and help your readers understand and act on your documents and content.

Course 11: Banish Your Inner Critic to Unleash Creativity
-Express your most creative self—minus the fear and self-doubt. Learn how to banish your inner critic to unleash maximum creativity.

Course 12: Unconscious Bias
-Learn how to identify and address your biases so you can make more thoughtful decisions, build relationships, and be an effective colleague in the modern workplace.

Courses

Taught by

Gemma Leigh Roberts, Tatiana Kolovou, Todd Dewett, PhD, Becki Saltzman, Rachel Botsman, Chris Croft, Brenda Bailey-Hughes, Dorie Clark, Leslie O'Flahavan, Denise Jacobs and Stacey A. Gordon, MBA

Reviews

4.1 rating, based on 7 Class Central reviews

Start your review of Professional Soft Skills Learning Pathway

  • Anonymous
    Only review if you’ve enrolled and experienced the course content—your perspective then becomes meaningful guidance for future learners.
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  • Bhawna Jain
    1
    This pathway is a great guide for learning soft skills like communication, teamwork, and time management. It’s practical and easy to follow, with steps like taking courses, reading books, and practicing in real-life situations. Perfect for improving your professional growth!
  • Anonymous
    The Professional Soft Skills Learning Pathway is a well-structured and practical course designed to enhance key interpersonal competencies essential for career success. It effectively covers communication, teamwork, emotional intelligence, time management, and problem-solving. The content is accessible and applicable across various industries, making it ideal for professionals at all stages. Interactive modules, real-life scenarios, and reflective exercises help reinforce learning. While the course could benefit from deeper customization for specific roles or industries, its overall clarity and engagement level are impressive. It's a valuable resource for anyone looking to improve their workplace effectiveness and collaborative abilities.
  • JERALD C. CANTO
    This course exceeded my expectations. It provided clear, practical lessons on communication, time management, emotional intelligence, and teamwork—skills that are often overlooked but essential in any workplace. The instructors were engaging and used real-world scenarios to explain each topic. I now feel more confident navigating professional relationships and managing my responsibilities. Highly recommended for anyone looking to improve their workplace performance and interpersonal skills.
  • Anonymous
    This is so good and helpful for me and I will send this to my friends and family members in a group this helps us to improve our skills
  • Dr. Anurika Mehta
    1
    This course will help me in my personal as well as professional grooming. It will also help me in anger management, team work, leadership, resolving conflicts and mental flexibility. I can improves and develops my behaviour and personality after attending this course.
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