Communication Foundations

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Build your communication skills. Learn how to communicate more effectively in professional situations, including meetings, email, and presentations.

Syllabus

Introduction

Foundations of communication
Getting the most from this course

1. The Four Communication Building Blocks

The four building blocks: People
The four building blocks: Message
The four building blocks: Context
The four building blocks: Listening

2. Communication for Common Situations

When you socialize in professional settings
Tool kit: Social settings
When you run meetings
Tool kit: Meetings
When you send emails
Tool kit: Email
When you are explaining
Tool kit: Explanations

3. Communication for Challenging Situations

When you pitch ideas
Tool kit: Pitch new ideas
When you're asking for something
Tool kit: Making an ask
When you're caught off guard
Tool kit: When you're caught off guard
When you're criticized
Tool kit: Criticism at work
When you are presenting up
Tool kit: Presenting up

Conclusion

Practicing your communication every day

Taught by

Brenda Bailey-Hughes and Tatiana Kolovou

Reviews

4.6 rating, based on 14 Class Central reviews

4.6 rating at LinkedIn Learning based on 32228 ratings

Start your review of Communication Foundations

Abduh @abduh
2

Communication Foundations does exactly what it says on the tin—it gives you a solid intro to how we actually communicate with each other. You'll learn about the obvious stuff like what we say and how we say it, but also the subtler things like body language, really listening (not just waiting for your turn to talk), and giving useful feedback. It also covers those frustrating moments when wires get crossed and people just don't understand each other.
Saomyaa Charurvedi @saomyaacn
9

"Course provided comprehensive insight into the subject matter, offering a balanced blend of theoretical concepts and practical applications. Engaging lectures, supplemented by relevant case studies and hands-on assignments, enhanced understanding and critical thinking skills. Professors' expertise and effective communication fostered a dynamic learning environment. Collaborative group projects promoted teamwork and enriched learning through diverse perspectives. However, a more structured assessment approach and increased emphasis on real-world industry challenges could further enhance practical skill development. Overall, the course was enriching, providing a strong foundation for professional growth in the field."
Soumya Agrawal
1

this course of communication foundations,includes daily conversations which many people find it difficult to participate in,they explained what to do when you know something and what to do when you do not know what to do.this was a good course.
Marwa Mubarak Al-Muluam
1

It was a very useful course and enjoyable too!
This course strengthened my skills in effective communication, active listening, and delivering clear, purpose-driven messages . All an essential in the field of logistics and supply chain.
Proud to earn a digital badge and certificate from a globally recognized organization
Maile Sarwadnya @Sarwadnya56

"Course provided comprehensive insight into the subject matter, offering a balanced blend of theoretical concepts and practical applications. Engaging lectures, supplemented by relevant case studies and hands-on assignments, enhanced understanding and critical thinking skills. Professors' expertise and effective communication fostered a dynamic learning environment. Collaborative group projects promoted teamwork and enriched learning through diverse perspectives. However, a more structured assessment approach and increased emphasis on real-world industry challenges could further enhance practical skill development. Overall, the course was enriching, providing a strong foundation for professional growth in the field."
Tuesday @ITSTUESDAY

VERY HELPFUL TO USE IN ANY SITUATION. THE BREAK DOWNS OFF ALL THE DIFFERENT TYPES OF COMMUNICATIONS. HOW TO HANDLE HARD CONVERSATIONS BETTER.
Devi Mazumder

I recently attended a lecture on Professional Communication, and it turned out to be both insightful and engaging. The session highlighted the importance of effective communication skills in a professional setting — including verbal, non-verbal, and…

I recently attended a lecture on Professional Communication, and it turned out to be both insightful and engaging. The session highlighted the importance of effective communication skills in a professional setting — including verbal, non-verbal, and written communication. The speaker explained how clarity, tone, and active listening contribute to building strong workplace relationships and fostering teamwork.

One of the best parts of the lecture was the practical examples and interactive discussions. The instructor encouraged participation, making the concepts easy to understand and apply in real-life situations. The section on email etiquette and body language was especially useful, offering practical tips that I can immediately implement.

Overall, the lecture was well-structured, informative, and relevant to real-world professional scenarios. It reinforced how essential communication skills are for career growth and personal development.
May Islem

This course was very helpful and easy to follow. The instructor explained communication skills in a simple and practical way. I learned how to express myself clearly, listen better, and communicate with confidence in different situations. The examples and tips were very useful, and I feel more prepared to use these skills in real life and at work. I highly recommend this course to anyone who wants to improve their communication
Anonymous

The lesson is easy to be understand , example base on daily challenges so it's relatable . There are a few Quiz in each chapter that is easy to understand with a brief explanation. At the end of the course i got a free certification that could be downloaded free too. It's been a thrilled and exciting experience
Lawal Basit

She was fantastic! It was clear he really cared about our learning, which was very encouraging given the breadth of topics we covered. His jokes, memes, and post-break mini-activities went a long way in making it feel like less of a slog. He explained concepts well and encouraged questions. Would definitely recommend him to others. The content was quite comprehensive and gave enough detail that I feel like I have a solid baseline and plenty of TTS materials to deepen my understanding
Isha

It was great experience learning this course. This course would definitely helps me to improve my communication skills in a formal way. I find this course really helpful.
Sadaf Mohammad Asif Malkani
1

It's very interesting and i learned something new from this course about communication and much more new things related to communication skills. Enjoyed and want to learn more new things from this
Suraj A

really simplified and good learning , teaches from beginning to advanced level ..i have enrolled in this course and can say this was really helpful
Khanindra Borah

t's very interesting and i learned something new from this course about communication and much more new things related to communication skills. Enjoyed and want to learn more new things from this