- Learn skills for efficient, productive administrative work.
- Communicate effectively and with confidence.
- Master the fundamentals of essential business tools.
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Overview
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Administrative professionals keep organizations running smoothly. Master the skills necessary to thrive in this fast-paced job, from effective communication and business etiquette to must-have technology skills.
Syllabus
Courses under this program:
Course 1: Administrative Professional Foundations (2018)
-Learn what it takes to become a successful administrative professional, including key interpersonal and job-specific skills.
Course 2: Administrative Professional Tips
-Learn to excel as an administrative professional. Get tips on topics such as gatekeeping, project management, and office politics.
Course 3: Time Management Fundamentals
-Get time management strategies to stay organized, keep a clear mind, and be more productive—in work and life.
Course 4: Business Etiquette for the Modern Workplace
-Explore some of the most common dos and don'ts of workplace etiquette in today's ever-changing world of work.
Course 5: Enhance Your Productivity with Effective Note-Taking
-Best-selling author Paula Rizzo shares her processes, systems, and tips for taking effective notes that will enhance your productivity and help you get the important things done.
Course 6: Communication within Teams (2021)
-Learn how to cultivate the communication practices of high-performing teams. Discover how to establish a team charter, communicate in different settings, and more.
Course 7: Asserting Yourself, an Empowered Choice
-Learn how to speak up and make yourself heard. Discover techniques for being more assertive in work and life.
Course 8: Microsoft Teams Essential Training
-Learn how to use the essentials of Microsoft Teams, the Microsoft 365 collaborative workspace app.
Course 9: Outlook Quick Tips (2022)
-Get quick answers to your most urgent Outlook questions. These one-minute tutorials help you work faster and smarter with Outlook, the ubiquitous email and calendar app.
Course 10: Excel Quick Tips (2023)
-Get quick, bite-sized answers that tell you exactly what you want to know about working with Microsoft Excel.
Course 1: Administrative Professional Foundations (2018)
-Learn what it takes to become a successful administrative professional, including key interpersonal and job-specific skills.
Course 2: Administrative Professional Tips
-Learn to excel as an administrative professional. Get tips on topics such as gatekeeping, project management, and office politics.
Course 3: Time Management Fundamentals
-Get time management strategies to stay organized, keep a clear mind, and be more productive—in work and life.
Course 4: Business Etiquette for the Modern Workplace
-Explore some of the most common dos and don'ts of workplace etiquette in today's ever-changing world of work.
Course 5: Enhance Your Productivity with Effective Note-Taking
-Best-selling author Paula Rizzo shares her processes, systems, and tips for taking effective notes that will enhance your productivity and help you get the important things done.
Course 6: Communication within Teams (2021)
-Learn how to cultivate the communication practices of high-performing teams. Discover how to establish a team charter, communicate in different settings, and more.
Course 7: Asserting Yourself, an Empowered Choice
-Learn how to speak up and make yourself heard. Discover techniques for being more assertive in work and life.
Course 8: Microsoft Teams Essential Training
-Learn how to use the essentials of Microsoft Teams, the Microsoft 365 collaborative workspace app.
Course 9: Outlook Quick Tips (2022)
-Get quick answers to your most urgent Outlook questions. These one-minute tutorials help you work faster and smarter with Outlook, the ubiquitous email and calendar app.
Course 10: Excel Quick Tips (2023)
-Get quick, bite-sized answers that tell you exactly what you want to know about working with Microsoft Excel.
Courses
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Learn how to build your communications skills and communicate more effectively in professional situations.
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Learn how to use the essentials of Microsoft Teams, the Microsoft 365 collaborative workspace app.
-
Learn how to excel as an administrative support professional while you enhance your communication, organizational, and leadership abilities.
-
Learn how to speak up and make yourself heard. Discover techniques for being more assertive in work and life.
-
Learn the etiquette you need to improve your business emails, phone calls, text communications, and writing.
-
Best-selling author Paula Rizzo shares her processes, systems, and tips for taking effective notes that will enhance your productivity and help you get the important things done.
-
Learn to excel as an administrative professional. Get tips on topics such as gatekeeping, project management, and office politics.
-
Get started with Microsoft Excel. Learn how to create, format, share, and print workbooks.
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Quickly get up to speed with using email, contacts, and your calendar in Microsoft Outlook.
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Learn the basics of creating and delivering presentations using PowerPoint for Microsoft 365.
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Learn the basics of working with Word, the popular word processing program from Microsoft.
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Get time management strategies to stay organized, keep a clear mind, and be more productive—in work and life.
Taught by
Aimee Reese, CPLC, PACE, April Stallworth, Suzanna Kaye, Dave Crenshaw, Paula Rizzo, Brenda Bailey-Hughes, Emilie Aries, Nicholas Brazzi, David Rivers, Jess Stratton and Garrick Chow