Communicating during Times of Change

Courses under this program:
Course 1: Crisis Communication
-Prepare your organization to communicate to key audiences in the event of a crisis that impacts your business or brand.

Course 2: Reputation Risk Management
-Learn how to successfully manage your brand's reputation. Review key reputation risk management concepts and case studies, and discover how to mitigate a reputation crisis.

Course 3: Communicating in Times of Change
-Get the tools you need to strategize your communication efforts, craft the change communication message, manage difficult questions, overcome resistance, and more.

Course 4: Communicating Change in an Enterprise-Wide Transformation
-Learn about how to develop a communication strategy that is intentional and strategic while building a set of practical tools to lead change in a successful enterprise-wide transformation.

Course 5: Organization Communication
-Learn the dynamics of successful organizational communication, so you can communicate and lead more effectively.

Course 6: Effective Listening
-Communications experts Tatiana Kolovou and Brenda Bailey-Hughes help you assess your listening skills and develop more-effective listening behaviors.

Course 7: Digital Body Language
-Learn how to use digital body language to close the empathy gap between you and your team.

Course 8: Communicating with Empathy
-Learn how to converse empathetically so you can improve your one-on-one conversations with coworkers and your team interactions in the workplace.

Course 9: Communicating with Confidence
-Get simple communication tools, strategies, and tips to help you communicate with confidence.

Course 10: Communicating with Transparency
-Learn how to communicate with transparency to better serve your team and customers.