Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Communicating with Empathy

via LinkedIn Learning

Write review

Boot.dev

Stuck in Tutorial Hell? Learn Backend Dev the Right Way

Scrimba

Free courses from frontend to fullstack and AI

Overview

AI, Data Science & Cloud Certificates from Google, IBM & Meta — 40% Off

One plan covers every Professional Certificate on Coursera. 40% off Coursera Plus Annual.

Unlock All Certificates

Learn skills to communicate with empathy.

Syllabus

Introduction: Understanding Empathy

Empathy drives success
How vulnerability drives empathy

1. Tactical Empathy

Recognize your communication style
Avoid stumbling blocks of empathetic communication
Foresee when empathy is challenging and how to plan ahead
Find empathetic communication mentors

2. Situational Empathy

Learn the the key empathy behaviors
Empathy tip: Practicing patience
Empathy tip: Pursuing perspective
Empathy tip: Collaborative connection
Empathy tip: Communicating with empathy in groups
Communicate with empathy when you hold different beliefs
Audit your empathetic communication

3. Empathy in the Modern Age

Communicate with empathy online
Communicate with empathy across generations
Communicate with empathy in a globally connected world

Conclusion

Next steps

Taught by

Sharon Steed

Reviews

4.6 rating at LinkedIn Learning based on 979 ratings

Start your review of Communicating with Empathy