Note: This learning path was updated on August 18, 2026. If you had already completed the path, your certificate of completion is not affected. If you were in progress, this course may now be required: Resolving Conflict with Emotional Intelligence.
Essential Business Communication Skills Professional Certificate by LinkedIn Learning
via LinkedIn Learning Path
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Regardless of your role or industry, strong communication skills are essential to advance your career and work more effectively. This learning path will help you to develop your communication skills to build trusting relationships, resolve conflicts, and share your ideas with clarity and confidence. Complete the courses, pass the final exam, and earn your certificate.
Note: This learning path was updated on August 18, 2026. If you had already completed the path, your certificate of completion is not affected. If you were in progress, this course may now be required: Resolving Conflict with Emotional Intelligence.
Note: This learning path was updated on August 18, 2026. If you had already completed the path, your certificate of completion is not affected. If you were in progress, this course may now be required: Resolving Conflict with Emotional Intelligence.
Syllabus
Courses under this program:
Course 1: Communicating with Confidence
-Discover easy-to-use tools, techniques, and strategies to become a calmer, more effective and persuasive communicator.
Course 2: Effective Listening
-Discover how to master the art of active listening to accelerate your professional growth and build stronger workplace relationships.
Course 3: Resolving Conflict with Emotional Intelligence
-Learn effective skills for navigating and resolving workplace conflicts. Strategies include negotiation under pressure, interpersonal communication, and structured conflict resolution.
Course 4: Developing a Feedback Mindset to Accelerate Your Career
-Learn effective ways to think about, process, and solicit feedback in order to grow in your professional life.
Course 5: Digital Body Language
-Learn how to use digital body language to close the empathy gap between you and your team.
Course 6: Influencing Others
-Learn the strategies and techniques to master the art of influence even in the most challenging situations.
Course 7: Communicating about Culturally Sensitive Issues
-Explore principles and strategies that can help you have more productive, meaningful conversations about diversity.
Course 8: Communicating with Emotional Intelligence
-Learn how to develop your emotional intelligence to improve your communication and build stronger relationships.
Course 9: Writing Email
-Level up your emails with proven writing techniques that help you craft powerful, impactful messages.
Course 1: Communicating with Confidence
-Discover easy-to-use tools, techniques, and strategies to become a calmer, more effective and persuasive communicator.
Course 2: Effective Listening
-Discover how to master the art of active listening to accelerate your professional growth and build stronger workplace relationships.
Course 3: Resolving Conflict with Emotional Intelligence
-Learn effective skills for navigating and resolving workplace conflicts. Strategies include negotiation under pressure, interpersonal communication, and structured conflict resolution.
Course 4: Developing a Feedback Mindset to Accelerate Your Career
-Learn effective ways to think about, process, and solicit feedback in order to grow in your professional life.
Course 5: Digital Body Language
-Learn how to use digital body language to close the empathy gap between you and your team.
Course 6: Influencing Others
-Learn the strategies and techniques to master the art of influence even in the most challenging situations.
Course 7: Communicating about Culturally Sensitive Issues
-Explore principles and strategies that can help you have more productive, meaningful conversations about diversity.
Course 8: Communicating with Emotional Intelligence
-Learn how to develop your emotional intelligence to improve your communication and build stronger relationships.
Course 9: Writing Email
-Level up your emails with proven writing techniques that help you craft powerful, impactful messages.
Courses
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Discover how to improve your relationships with your coworkers, clients, employees, and supervisors and find your way through conflict back to cooperation.
-
Level up your emails with proven writing techniques that help you craft powerful, impactful messages.
-
Learn how to use digital body language to close the empathy gap between you and your team.
-
Discover how to master the art of active listening to accelerate your professional growth and build stronger workplace relationships.
-
Explore principles and strategies that can help you have more productive, meaningful conversations about diversity.
-
Discover easy-to-use tools, techniques, and strategies to become a calmer, more effective and persuasive communicator.
-
Learn how to increase your influence and visibility in your organization.
-
Learn effective ways to think about, process, and solicit feedback in order to grow in your professional life.
-
Learn how to develop your emotional intelligence to improve your communication and build stronger relationships.
Taught by
Vinh Giang, Brenda Bailey Hughes, Lisa Gates, Dr. Shanita Williams, SHRM-SCP, Erica Dhawan, John Ullmen, Kwame Christian, Esq., M.A. and Mignon Fogarty