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LinkedIn Learning

Writing Email

via LinkedIn Learning

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Overview

Syllabus

Introduction
  • Write effective emails
1. Email Philosophy
  • Write to your audience
  • Identify your purpose
  • Keep related messages together
2. Email Structure
  • Write effective subject lines
  • Use direct openings
  • Highlight action items
  • Structure your message for easy reading
  • End strong
3. The Written Message
  • Find the right tone
  • Use appropriate punctuation and styles
  • Personalize your message
  • Proofread your message
4. Email Etiquette
  • Respect confidentiality
  • Forward email with care
  • Copying and blind copying
  • Taking conversations offline
  • Use email for good
Conclusion
  • Next steps

Taught by

Judy Steiner-Williams

Reviews

4.7 rating at LinkedIn Learning based on 4421 ratings

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