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LinkedIn Learning

Operations Management Foundations

via LinkedIn Learning

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Overview

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Identify the operations systems in your workplace and use operations management tools and concepts to improve outcomes, efficiency, and innovation.

Syllabus

Introduction
  • Operations basics for business professionals
1. Introduction to Operations
  • What is operations management?
  • Operations provides customers value
  • Operations provides companies productivity
  • Operations in your company
2. Managing Inventory
  • Inventory fundamentals: What and why?
  • Inventory decisions
  • Inventory levels impact on consumption rates
  • The four costs of inventory
  • Holding costs and ordering costs
  • Economic order quantity
  • Inventory cost calculations
3. Making Products and Services
  • Operations: Production strategies
  • Operations: Facilities layout
  • Bottlenecks: Theory of constraints
  • Assembly line fundamentals
  • Lean fundamentals
4.Managing Waiting Lines
  • Goals of waiting lines
  • Waiting lines: Understanding customers
  • Waiting lines: Service facility considerations
  • Building queuing models
  • Queuing model calculations: Single server system
  • Queuing model calculations: Multiple server system
5. Quality Control Basics
  • Define quality
  • Dimensions of quality
  • Improving quality: Benchmarking
  • Defining and managing reliability
  • Quality certifications
  • Six Sigma
  • Four costs of quality
6. Operations at the Office
  • Scheduling fundamentals
  • Business processes: Operations building blocks
  • Business process improvement
  • Project management fundamentals
  • Project management: Critical paths
Conclusion
  • Continue learning operations management

Taught by

Eddie Davila

Reviews

4.7 rating at LinkedIn Learning based on 1904 ratings

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