CompTIA A+ Core 2 (220-1202) Cert Prep

All about the CompTIA A+

• Overview
• Introduction to A+
• What is the CompTIA A+?
• Why get CompTIA A+ certified?
• How to take the A+ exam
• What's on the CompTIA A+ Core 2 (220-1202) exam?
• How to pass the CompTIA A+ exams

1. Safety and Professionalism

• Professional communication, part 1
• Professional communication, part 2
• Dealing with difficult customers
• Physical safety

2. Introduction to Computers and Operating Systems

• Common safety procedures
• What is an operating system?
• Users and superusers
• Why Windows?
• Touring Windows 10 and 11
• Touring macOS, part 1
• Touring macOS, part 2
• Touring macOS, part 3
• Touring Linux

3. Power Supplies

• Power protection
• Cooling your system

4. Mass Storage Technologies

• Boot order

5. Implementing Mass Storage

• Understanding partitioning
• MBR partitioning
• GPT partitioning
• Understanding file systems
• Popular file systems
• Formatting in action
• Dynamic disks
• New installation: First drive
• Hardware RAID
• Software RAID in storage spaces
• Encrypting mass storage
• Maintaining storage disks

6. Essential Peripherals

• Understanding USB
• Webcams and videoconferencing

7. Installing and Upgrading Operating Systems

• Windows 11 editions and features
• Boot from everything
• Installing and upgrading Windows
• Post-installation tasks
• Linux features and tools
• Installing and upgrading Linux
• Upgrading macOS

8. Working with Operating Systems

• The Task Manager
• The Control Panel
• Windows Settings
• MMC and additional tools
• What is the registry?
• macOS core tools

9. Users, Groups, and Permissions

• Introduction to users and groups
• Managing users and groups
• NTFS permissions
• Linux and macOS permissions
• File Explorer
• Sharing resources
• Security policies

10. Maintaining and Optimizing Operating Systems

• Maintaining Windows
• Maintaining macOS
• Maintaining Linux
• Working with applications
• Backing up your data in Windows
• Backing up your data in Linux and macOS

11. Working with the Command-Line Interface (CLI)

• Understanding the CLI
• Navigating the CLI
• Working with folders
• Working with files
• Working with drives
• Super copy commands
• Command-line permissions
• Advanced Windows commands
• Advanced Linux commands, part 1
• Advanced Linux commands, part 2
• Introduction to scripting
• Interpreted languages
• Scripting and the Terminal

12. Troubleshooting Systems

• Windows Recovery Environment (WinRE)
• Advanced Windows startup options
• Troubleshooting boot problems
• Troubleshooting the GUI
• Troubleshooting applications
• Kernel panic

13. Display Technologies

• Graphics cards and connections
• Multiple monitors

14. Essentials of Networking

• Introduction to networking
• Hexadecimal

15. TCP/IP Basics

• Introduction to TCP/IP
• Network IDs and subnet masks
• Special IP addresses
• Network address translation (NAT)
• Dynamic IP addressing
• Working with connections

16. Operating System Networking and Network Troubleshooting

• Working with DNS
• Windows naming
• Working with workgroups
• Working with Active Directory
• Windows sharing with macOS and Linux
• The Net Command
• Routers
• Basic router configuration
• Firewall configuration
• Windows Firewall
• Port forwarding
• Advanced router configuration
• Virtual local area networks (VLANs)

17. Wireless Networking

• Wireless network hardware
• Basic WAP setup
• Wireless encryption
• Connecting to a Wi-Fi network
• Enterprise wireless
• Beyond Wi-Fi
• Troubleshooting wireless connections

18. Internet and SOHO Networking

• Telnet and SSH
• Remote desktop connections
• The World Wide Web
• File Transfer Protocol (FTP)
• Proxy servers
• Virtual private networks (VPNs)
• Internet of Things (IoT)
• Troubleshooting internet connections
• Browser security

19. Virtualization, Cloud Computing, and AI

• Application integration
• AI policies and procedures
• Limitations
• Private vs. public

20. Portable Computing

• Laptop features
• Laptop hardware troubleshooting: The tools
• Power management

21. Mobile Devices

• Touring Android
• Touring iOS

22. Maintaining and Securing Mobile Devices

• Maintaining mobile devices
• Mobile devices and email
• Mobile synchronization
• Mobile device security
• Mobile security troubleshooting

23. Printers and Multifunction Devices

• Installing a local printer
• Sharing printers

24. Essential Security Practices

• Threats
• Dealing with threats
• Physical security
• Passwords and authentication
• Multifactor authentication (MFA)

25. Securing Endpoint Systems

• Malware, part 1
• Malware, part 2
• Antimalware
• Social engineering
• Licensing
• Incident response
• Environmental controls

26. Operational Procedures

• Documents you need to know
• Data you need to know
• Change management
• The zen of backup
• Recycling and data destruction
• Ticketing systems