Overview
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This specialization prepares learners for the CompTIA A+ 220-1202 (Core 2) certification exam, covering operating systems, security, software troubleshooting, network fundamentals, OS maintenance and tool management, and operational procedures across nine focused course.
Syllabus
- Course 1: Windows, macOS & Linux Fundamentals
- Course 2: Implementing Storage, Peripherals & OS Installation
- Course 3: OS Tools & User Management
- Course 4: OS Maintenance, Troubleshooting & Display
- Course 5: Command-Line Interface
- Course 6: Networking Fundamentals & TCP/IP
- Course 7: Wireless, Cloud Computing & Internet
- Course 8: Portable Computing, Mobile Devices & Printers
- Course 9: Security & Operational Procedures
Courses
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This course covers the implementation of mass storage devices, essential peripherals, and the full process of installing and upgrading operating systems — core competencies for the CompTIA A+ Core 2 exam. Learners benefit from understanding how to configure storage solutions, connect and troubleshoot peripherals, and perform clean installs and upgrades of Windows operating systems in professional settings. Online labs provide hands-on experience with real hardware and OS configuration tasks.
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This course covers the foundational networking concepts and TCP/IP protocols required for the CompTIA A+ Core 2 exam, including how data moves across networks and how operating systems connect to and communicate over those networks. Learners benefit from understanding Ethernet, MAC addressing, IP addressing, subnetting, and the suite of TCP/IP protocols that underpin modern networking — plus the practical OS-level tools used to configure connections and troubleshoot network problems. Hands-on online labs provide experience with real network configuration and diagnostic tasks.
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This course covers operating system maintenance practices, systematic troubleshooting methodologies, and display technologies — three key areas tested on the CompTIA A+ Core 2 exam. Learners benefit from mastering how to keep systems running optimally through updates and performance tuning, how to diagnose and resolve common OS issues using structured troubleshooting steps, and how to support a variety of display types and configurations. Online labs provide practical experience with real maintenance and troubleshooting workflows.
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This course covers the built-in tools used to manage Windows operating systems alongside the user account management, group policies, and file-sharing controls essential for the CompTIA A+ Core 2 exam. Learners benefit from developing practical skills in navigating system utilities, managing local users and groups, setting permissions, and configuring file-sharing policies — all critical competencies for an IT support technician. Online labs reinforce these skills in realistic desktop administration scenarios.
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This course introduces the three major operating systems covered on the CompTIA A+ Core 2 exam — Windows, macOS, and Linux — with a focus on how each is installed, configured, and used in real-world IT support environments. Learners benefit from building solid OS literacy across all three platforms, including how to navigate interfaces, manage files, and understand the foundational roles of power supplies and storage in a working system. Hands-on online labs put these skills into practice through guided, scenario-based exercises.
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This course provides comprehensive coverage of the command-line interface as tested on the CompTIA A+ Core 2 exam, from foundational commands through file operations, permissions management, and scripting automation. Learners benefit from developing real-world CLI proficiency across Windows Command Prompt, PowerShell, and Linux Bash — skills that are essential for IT support professionals who need to perform tasks efficiently, automate repetitive operations, and manage systems at a deeper level. Online labs offer extensive hands-on practice in live command-line environments.
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This course covers the support, maintenance, and security of portable computers, mobile devices, and printing systems — key areas of the CompTIA A+ Core 2 exam that reflect the hardware diversity IT technicians encounter every day. Learners benefit from developing practical skills in diagnosing and repairing laptop hardware, configuring and securing smartphones and tablets, and supporting multifunction printers in office environments. Online labs provide guided experience with mobile device management and printer configuration tasks.
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This course covers the security practices and operational procedures that round out the CompTIA A+ Core 2 exam, including how to protect endpoint systems, respond to threats, and follow professional IT best practices. Learners benefit from mastering how to implement essential security controls, harden workstations against malware and unauthorized access, and apply the documentation, change management, and safety procedures that define professional IT operations. Online labs provide practical experience with security configuration and incident response workflows.
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This course covers wireless networking standards, internet and SOHO networking setup, and an introduction to virtualization and cloud computing concepts — all tested on the CompTIA A+ Core 2 exam. Learners benefit from understanding how to configure and secure Wi-Fi networks, set up small office and home office internet connections, and grasp the fundamentals of cloud deployment models and virtualization technologies increasingly central to modern IT environments. Online labs provide hands-on practice with wireless configuration and cloud concepts.
Taught by
Dakota Snow and Mike Meyers