Security & Operational Procedures

Overview

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This course covers the security practices and operational procedures that round out the CompTIA A+ Core 2 exam, including how to protect endpoint systems, respond to threats, and follow professional IT best practices. Learners benefit from mastering how to implement essential security controls, harden workstations against malware and unauthorized access, and apply the documentation, change management, and safety procedures that define professional IT operations. Online labs provide practical experience with security configuration and incident response workflows.

Syllabus

Understanding and Dealing with Threats

This chapter covers core security principles—understanding threats, reducing vulnerabilities, securing physical and digital assets, and strengthening authentication—to protect networks and systems effectively.

Physical Security and Authentication

This chapter covers core security principles—understanding threats, reducing vulnerabilities, securing physical and digital assets, and strengthening authentication—to protect networks and systems effectively.

Securing Endpoint Systems

This chapter examines malware, social engineering, software licensing, proper response procedures, and environmental safety practices to help techs protect systems and handle security incidents effectively.

Operational Procedures

This chapter covers essential IT practices including documentation, data handling, change management, backups, proper equipment disposal, and effective ticketing to keep organizations running smoothly and securely.