CompTIA A+ Core 1

This course launches the CompTIA A+ Core 1 Specialization by building the foundational hardware knowledge every IT technician must have. Covering approximately 4 hours of expert instruction across the A+ exam overview, safety and professionalism, CPUs, and memory, learners develop the skills to work confidently inside any desktop or workstation. Learners benefit by gaining hands-on understanding of how processors are selected and installed, how RAM is identified and configured, and how safety procedures protect both the technician and the equipment. Online labs reinforce CPU identification, RAM installation, and component handling. This course provides the physical foundation on which all subsequent IT skills are built. By the end of this course, learners will be able to identify, install, and handle core PC components safely in a professional IT support context.

This course covers three essential competency areas for IT support professionals: peripheral devices and connectivity, operating system installation and management, and display technologies. Covering approximately 5 hours of expert instruction, learners develop skills in USB connectivity, OS deployment, system troubleshooting, and monitor technology. Learners benefit by gaining practical skills for setting up and supporting workstations end-to-end; from connecting peripherals to installing and managing operating systems to troubleshooting system issues. Online labs reinforce USB connector identification, OS installation workflows, and system troubleshooting techniques. By the end of this course, learners will be able to connect and configure peripheral devices, install and maintain Windows operating systems, troubleshoot common system issues, and identify and configure display technologies.

This course builds on networking fundamentals by covering operating system networking configuration, wireless technologies, and small office/home office network setup. Covering approximately 5 hours of expert instruction, learners develop the skills to configure OS-level networking, set up wireless networks, and deploy and troubleshoot SOHO environments. Learners benefit by gaining practical, hands-on skills for configuring network connections in Windows, setting up and securing wireless access points, and managing internet connectivity for small business environments. Online labs reinforce network adapter configuration, wireless security setup, and SOHO router configuration. By the end of this course, learners will be able to configure OS networking settings, implement wireless networking solutions, and set up and secure SOHO networks including routers, switches, and internet access.

This course covers virtualization and cloud computing, portable computing, and mobile devices. Covering approximately 4 hours of expert instruction, learners develop skills in virtual machine setup, cloud service models, laptop hardware, and mobile device management. Learners benefit by gaining fluency with the modern computing environments IT technicians encounter daily, from cloud platforms to laptops to smartphones and tablets. Online labs reinforce virtual machine configuration, laptop component identification, and mobile device setup. By the end of this course, learners will be able to set up and manage virtual machines, describe cloud computing service and deployment models, identify and service laptop components, and configure and troubleshoot mobile devices.

This course builds on foundational hardware knowledge by covering the critical system components that make a PC function: firmware, motherboards, power supplies, and storage. Covering approximately 5 hours of expert instruction, learners gain the skills to configure BIOS/UEFI settings, identify motherboard components, select and replace power supplies, and implement a wide variety of storage solutions. Learners benefit by developing hands-on proficiency with the internal architecture of a modern PC. Online labs reinforce BIOS/UEFI navigation, storage device identification, RAID configuration, and power supply selection. By the end of this course, learners will be able to configure system firmware, identify and replace motherboard components, size and install power supplies, and implement storage solutions from traditional HDDs to modern NVMe SSDs.

This course covers the competency areas of mobile device security, printer technologies and troubleshooting, security practices, and operational procedures. Covering approximately 5 hours of expert instruction, learners develop the skills to secure mobile devices, support all major printer types, apply IT security best practices, and follow professional operational procedures. Learners benefit by rounding out their IT support skill set with the security and operational knowledge required to work effectively in real-world environments. Online labs reinforce mobile security configuration, printer installation and troubleshooting, and documentation practices.. By the end of this course, learners will be able to secure mobile devices, install and troubleshoot printers, apply foundational security practices, and follow professional IT operational procedures.