Peripherals, Operating Systems, & Display

Overview

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This course covers three essential competency areas for IT support professionals: peripheral devices and connectivity, operating system installation and management, and display technologies. Covering approximately 5 hours of expert instruction, learners develop skills in USB connectivity, OS deployment, system troubleshooting, and monitor technology. Learners benefit by gaining practical skills for setting up and supporting workstations end-to-end; from connecting peripherals to installing and managing operating systems to troubleshooting system issues. Online labs reinforce USB connector identification, OS installation workflows, and system troubleshooting techniques. By the end of this course, learners will be able to connect and configure peripheral devices, install and maintain Windows operating systems, troubleshoot common system issues, and identify and configure display technologies.

Syllabus

Essential Peripherals — USB & Connectivity

This chapter surveys the major peripheral and expansion technologies—from USB, Thunderbolt, and optical media to scanners, printers, and expansion cards—explaining their standards, connectors, configuration, and troubleshooting.

Essential Peripherals — Optical, Expansion & More

This chapter surveys the major peripheral and expansion technologies—from USB, Thunderbolt, and optical media to scanners, printers, and expansion cards—explaining their standards, connectors, configuration, and troubleshooting.

Operating System Fundamentals

This chapter explores the differences between Windows home, pro, pro for workstation, and more!

Troubleshooting Systems

This chapter teaches how to diagnose Windows boot issues, troubleshoot application problems, and interpret kernel panics by breaking failures into clear categories and using the right tools to resolve them.

Display Technologies

This chapter explains modern display technologies—from pixels, LCDs, and projectors to graphics cards, resolutions, drivers, and cooling—while teaching essential skills for identifying, installing, and troubleshooting monitors and video hardware.