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Coursera

OS Tools & User Management

via Coursera

Overview

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This course covers the built-in tools used to manage Windows operating systems alongside the user account management, group policies, and file-sharing controls essential for the CompTIA A+ Core 2 exam. Learners benefit from developing practical skills in navigating system utilities, managing local users and groups, setting permissions, and configuring file-sharing policies — all critical competencies for an IT support technician. Online labs reinforce these skills in realistic desktop administration scenarios.

Syllabus

  • Windows Interface Tools
    • This chapter explores essential system‑management tools across Windows and macOS—including Task Manager, Control Panel, Settings, MMC, and the Registry—to monitor, configure, and customize operating systems effectively.
  • Advanced OS Tools
    • This chapter explores essential system‑management tools across Windows and macOS—including Task Manager, Control Panel, Settings, MMC, and the Registry—to monitor, configure, and customize operating systems effectively.
  • Users, Groups & Permissions
    • This chapter explains how operating systems manage users, groups, permissions, and shared resources—especially through NTFS and Windows security tools—while also covering file access, resource sharing, and system policy controls across Windows, macOS, and Linux.
  • File Sharing & Security Policies
    • This chapter explains how operating systems manage users, groups, permissions, and shared resources—especially through NTFS and Windows security tools—while also covering file access, resource sharing, and system policy controls across Windows, macOS, and Linux.
  • Course Assessment
    • Final graded assessment

Taught by

Mike Meyers and Dakota Snow

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