On completion of this course, you’ll walk away with: An understanding of the principles and approaches that drive improvement, and the skills to apply them in your company. Inquiry and evidence-based problem-solving skills for your teams, and methods and tools for improving processes. The ability to integrate business targets and improvement activities to enable increased employee engagement and well-designed work. Enhanced skills that you can apply in your organization, team, or role.
Overview
Create an organizational culture of continuous business improvement.
On completion of this course, you’ll walk away with: An understanding of the principles and approaches that drive improvement, and the skills to apply them in your company. Inquiry and evidence-based problem-solving skills for your teams, and methods and tools for improving processes. The ability to integrate business targets and improvement activities to enable increased employee engagement and well-designed work. Enhanced skills that you can apply in your organization, team, or role.
On completion of this course, you’ll walk away with: An understanding of the principles and approaches that drive improvement, and the skills to apply them in your company. Inquiry and evidence-based problem-solving skills for your teams, and methods and tools for improving processes. The ability to integrate business targets and improvement activities to enable increased employee engagement and well-designed work. Enhanced skills that you can apply in your organization, team, or role.
Syllabus
- Orientation module: Welcome to your Online Campus
- Module 1: An introduction to Dynamic Work Design
- Module 2: The four principles of Dynamic Work Design
- Module 3: The problem statement
- Module 4: Structured problem-solving
- Module 5: Designing work for people
- Module 6: Visual Management
Taught by
Nelson Repenning and Donald Kieffer