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Amazon Web Services

Amazon Connect Customer Outbound Communication Campaign Strategy and Segmentation (한국어)

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고객 참여를 극대화하는 효과적인 아웃바운드 캠페인 전략을 개발합니다. 이 과정에서는 포괄적인 캠페인을 계획하고, 데이터 기반 접근 방식을 사용하여 타겟 고객 세그먼트를 생성하고, 타이밍 및 일정을 최적화하고, 효율적인 캠페인 생성 워크플로를 구축하는 방법을 학습합니다. 결과를 제공하는 고객 여정 중심 전략을 설계하는 방법을 학습합니다.

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