Service Design Courses and Certifications

Design Thinking | From Zero to HERO

128 ratings at Udemy

Learn how to unleash your power with disruptive ideas in less than 2 hours

• Udemy
• 1 hour 32 minutes
• On-Demand
• Paid Course

Learning ITIL®

1685 ratings at LinkedIn Learning

Learn the basics of the Information Technology Infrastructure Library (ITIL) and IT service management.

• LinkedIn Learning
• 1 hour 39 minutes
• On-Demand
• Free Trial Available

Starweaver Microcredential

Strategic Leadership in Hospitality

119 ratings at Coursera

Master hospitality leadership through strategic finance, service innovation, and digital marketing to drive guest experience and operational excellence.

• Coursera
• 12 weeks, 3 hours a week
• On-Demand
• Paid Course
• 4 courses

Knowledge Management and Big Data in Business

9 ratings at edX

Learn about the integrative power of knowledge management, Big Data and Cloud Computing, and how they impact the new business era.

• edX
• 8 weeks, 6-8 hours a week
• On-Demand
• Free Online Course (Audit)

Starweaver Microcredential

Digital Transformation in Hospitality

43 ratings at Coursera

Discover how to lead digital transformation in hospitality through innovative marketing, service design, and BPO strategies to enhance guest experiences and operational efficiency.

• Coursera
• 12 weeks, 3 hours a week
• On-Demand
• Paid Course
• 3 courses

Learning Design for Sustainability

1045 ratings at LinkedIn Learning

Our future depends on sustainable solutions. Learn why social, economic, and ecological sustainability is important to design and to our world.

• LinkedIn Learning
• 1 hour 38 minutes
• On-Demand
• Free Trial Available

ITIL (Live Online)

22 ratings at CourseHorse

Gain practical knowledge and skills in IT Service Management with the most widely adopted approach in the world.

• CourseHorse
• 24 hours
• On-Demand
• $1,895.00

Engaging in Enterprise Growth and Innovation

Explore enterprise growth, innovation, and digital healthcare transformation through user-centered design, solution development, platform architecture, and business case creation for competitive advantage.

• Coursera
• 18 hours 32 minutes
• On-Demand
• Paid Course

Coursera

Creating Service Innovation Culture in Public Sector

Discover strategies for fostering innovation in public services through real-world examples like Estonia's E-Residency and Singapore's Smart Nation, focusing on technology adoption, change management, and service enhancement.

• Coursera
• 1 hour 57 minutes
• On-Demand
• Paid Course

Reliable Google Cloud Infrastructure: Design and Process

Cloud Solutions Architects, Site Reliability Engineers, Systems Operations professionals, DevOps Engineers, IT managers. Individuals using Google Cloud to create new solutions or to integrate existing systems, application environments, and infrastructure…

• edX
• 1 week, 3-5 hours a week
• On-Demand
• Free Online Course (Audit)

Packt

Orchestrating Experiences: Designing Consistent UX Journeys

Master cohesive UX design across complex systems through journey mapping, strategic thinking, and collaborative methods to create scalable, customer-centric experiences.

• Coursera
• 11 hours 39 minutes
• On-Demand
• Paid Course

CCXP Information Guide

Discover essential information and guidance for CCXP (Certified Customer Experience Professional) certification preparation and requirements.

• Study.com
• On-Demand
• Paid Course

ITIL, ITSM, IT Service Delivery Management Tutorial

8 reviews

Comprehensive tutorial on ITIL and ITSM fundamentals, covering service lifecycle stages, processes, and key concepts for IT service delivery and management.

• YouTube
• 1 hour 30 minutes
• On-Demand
• Free Video

Journey Mapping: Case Study in Action

604 ratings at LinkedIn Learning

Walk through the steps of building a customer journey map and learn about the practical uses for the insights provided by journey mapping.

• LinkedIn Learning
• 47 minutes
• On-Demand
• Free Trial Available

Planning a Career in User Experience

569 ratings at LinkedIn Learning

Looking for a job in UX? Learn about the many specialties within user experience and figure out how to plan a career that matches your strengths and passions.

• LinkedIn Learning
• 1 hour 5 minutes
• On-Demand
• Free Trial Available