Conversational AI Courses and Certifications

NPTEL-NOC IITM

Conversational AI: Human-Centric Interaction through HCI and NLP

Explore the intersection of HCI and NLP in conversational AI, covering dialogue systems, voice assistant design, and ethical considerations across various applications.

• YouTube
• 12 minutes
• Self-Paced
• Free Video

AI Engineer

The Voice-First AI Overlay - Designing Conversational Co-Pilots

Discover how to design voice-first AI overlays that assist conversations without disrupting human interaction, featuring live demo of conversational co-pilots in action.

• YouTube
• 17 minutes
• Self-Paced
• Free Video

An Open Future for Conversational AI - Importance and Path Forward

Explore the importance of open conversational AI and strategies for its future development with experts from the Open Voice Network.

• YouTube
• 46 minutes
• Self-Paced
• Free Video

NeMo - Open Source Toolkit for Conversational AI

Explore NVIDIA NeMo, an open-source toolkit for Conversational AI, covering ASR, NLP, and TTS. Learn its functionality and how to implement it in your projects.

• YouTube
• 23 minutes
• Self-Paced
• Free Video

Data Science Conference

Testing and Building Production-Ready LLM-Based Conversational AI Systems

Explore practical insights and testing methodologies for enhancing chatbots with LLMs, from proof-of-concept evaluation to production-ready implementation strategies.

• YouTube
• 29 minutes
• Self-Paced
• Free Video

MLOps.community

Building Conversational AI Agents with Voice

Discover tips for creating conversational AI agents with voice, focusing on user experience. Learn from a Deepgram product manager about building effective speech-to-text interactions.

• YouTube
• 12 minutes
• Self-Paced
• Free Video

Generative Conversational AI Interoperability - Exploring OVON Specs and Universal Voice Interfaces

Explore OVON Specs' role in creating a universal AI voice interface for cross-platform assistant integration. Learn about practical applications, collaborative potential, and impact on the future of voice technology.

• YouTube
• 31 minutes
• Self-Paced
• Free Video

Toronto Machine Learning Series (TMLS)

The Value of AI-Powered Conversational Agents in Digital Strategy - Part 1

Explore the role of AI-powered conversational agents in retail banking, focusing on their impact on client interactions and digital strategy success.

• YouTube
• 31 minutes
• Self-Paced
• Free Video

Elevating LLM Safety with NVIDIA NeMo Guardrails

Master NVIDIA NeMo Guardrails and Colang to build secure conversational AI systems with input/output rails, topical controls, and safety policies for LLM applications.

• CodeSignal
• 2 hours
• Self-Paced
• Free Certificate

Advanced NeMo Guardrails with Colang 2.0

Master advanced NeMo Guardrails with Colang 2.0 to build sophisticated conversational AI systems using multi-layered configurations, LLM integration, and complex flow control.

• CodeSignal
• 3 hours
• Self-Paced
• Free Certificate

Edureka Career Certificate

Mastering Claude AI: Prompting, APIs, RAG, and MCP

19 ratings at Coursera

Master Claude AI from prompting basics to production systems with APIs, RAG, and MCP servers for intelligent applications and automated workflows.

• Coursera
• 8 weeks, 5 hours/week
• Self-Paced
• Paid Course
• 3 courses

Packt

Conversation Design for Chatbots & Voice Assistants

Master conversation design principles to create natural, trustworthy chatbots and voice assistants that users love through UX design, linguistics, and hands-on prototyping techniques.

• Coursera
• 14 hours 25 minutes
• Self-Paced
• Paid Course

Coursera

AI Tools for Seller

Explore how conversational AI tools support sales discovery calls, interpret engagement signals, and develop an insight-first mindset to strengthen deal evaluation and seller decision-making.

• Coursera
• 1 hour 46 minutes
• Self-Paced
• Paid Course

Coursera

Master Dialogflow CX Agents

Master Dialogflow CX by building intelligent virtual assistants—design intents with 85%+ accuracy, analyze chat logs, evaluate NLU metrics, and create secure webhooks for real-time data integration.

• Coursera
• 4 weeks, 1 hour a week
• Self-Paced
• Paid Course

Coursera

Use AI During Calls

Leverage conversational AI during live calls to handle objections, frame ROI responses, and measure performance impact with data-driven insights for customer-facing professionals.

• Coursera
• 1 hour 27 minutes
• Self-Paced
• Paid Course