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Generative Playbooks

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This course will teach you how to build conversational experiences for Conversational Agents using Generative Playbooks. You'll start with an introduction to playbooks and learn how to set up your first one. You'll also learn about the importance of testing, as well as key production considerations like quota limits and integration. The course concludes with a case study that shows how to use playbooks for generative steering.

Syllabus

Course overview

Course overview

Introduction to Generative Playbooks

What are Generative Playbooks?
Playbook use cases
Playbooks implement the ReAct pattern
Introduction to Generative Playbooks quiz

Create and configure playbooks

The Playbook creation workflow
Create a Playbook
Set up a goal, instructions, and tools
Tools in playbooks
Parameters and examples
Conditional actions
Code Blocks
Work with multiple playbooks
Hybrid agents with Flows
Prompt design
Create and configure playbooks quiz

Testing, deployment, and optimization

Test cases
Demonstration: Testing a playbook
Testing types
Debugging and troubleshooting
Deployment and ongoing optimization
Generative steering case study
Testing, deployment, and optimization quiz

Additional Resources

Course complete

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