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Introduction to Agent Assist and its GenAI Capabilities

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Overview

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Unlock the power of generative AI to create intelligent, automated agents. After completing this course, you'll be equipped to develop a data store agent that can instantly answer complex questions by automatically extracting and synthesizing information from your websites, documents, or structured data. Say goodbye to static FAQs—your new agent will provide dynamic, accurate answers and even surface the original source URLs, all with a simple and rapid setup.

Syllabus

  • Course overview
    • Course overview
  • Introduction to Agent Assist
    • Agent Assist vision and features
    • Regionalization with Agent Assist
    • Agent Assist architecture
    • Introduction to Agent Assist quiz
  • Smart Reply and Smart Compose
    • Getting started with Smart Reply
    • Onboarding and environment setup
    • Smart Reply architecture
    • Prepare the data and create a dataset
    • Train and evaluate the model
    • Allowlists
    • Configuration and performance monitoring
    • Smart Compose
    • Smart Reply and Smart Compose quiz
  • LLM Baseline Summarization
    • Introduction to LLM Baseline Summarization
    • LLM Summarization implementation
    • LLM Baseline Summarization configuration
    • Evaluate model performance
    • Introduction to LLM Baseline Summarization Quiz
  • Agent Assist features
    • Generative Knowledge Assist
    • Integrating generative AI agents with Agent Assist
    • Sentiment Analysis
    • Features of Agent Assist quiz
  • Delivery lifecycle
    • Discovery phase
    • Design phase
    • Implementation and testing phase
    • Delivery lifecycle quiz
  • Additional resources
    • Course completed
  • Your Next Steps
    • Course Badge

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