Conflict Resolution Courses and Certifications

Executive Communication Training

1686 ratings at Udemy

Being a great leader without being a great communicator is nearly impossible.

• Udemy
• 2 hours 4 minutes
• Self-Paced
• Paid Course

Facilitative Leadership in the Public Sector

1 rating

Master facilitative leadership skills for public sector professionals through a four-part series covering concepts, theories, hypotheticals, microskills, and self-assessment.

• MIT OpenCourseWare
• Self-Paced
• Free Online Course

Learn How to Manage Difficult Conversations in Business

1617 ratings at Udemy

Strategies for turning difficult conversations into opportunities to attain business goals and reduce team issues.

• Udemy
• 1 hour 11 minutes
• Self-Paced
• Free Online Course

How to be a People Leader

18 ratings at Coursera

Discover effective leadership strategies through the lens of psychological health and safety, focusing on trust-building, mental health support, communication, and creating positive workplace cultures.

• Coursera
• 13 hours 13 minutes
• Self-Paced
• Paid Course

CVS Health

Call Center Customer Service

99 ratings at Coursera

Develop practical skills for call center customer service, including data entry, communication, conflict resolution, and problem-solving. Learn to create positive customer interactions and navigate challenging situations.

• Coursera
• 19 hours 34 minutes
• Self-Paced
• Paid Course

Assertiveness: Assertive Communication & Social Skills

1564 ratings at Udemy

Assertiveness, Assertive Communication Skills At Work, Conflict Management, Difficult People, Confidence, Social Skills

• Udemy
• 4 hours 34 minutes
• Self-Paced
• Paid Course

Working as a Scrum Master

96 ratings at Coursera

Gain essential skills to excel as a Scrum Master, including facilitation, coaching, servant leadership, and navigating complexity. Learn to drive successful project outcomes through hands-on practice and real-life scenarios.

• Coursera
• 16 hours 43 minutes
• Self-Paced
• Paid Course

Managing conflict with skill and confidence

1543 ratings at Udemy

Understanding conflict and resolving disagreements with confidence at work and in life

• Udemy
• 1 hour 10 minutes
• Self-Paced
• Paid Course

Advanced Program in Human Resources Management

1517 ratings at Udemy

Advanced Program in Human Resources Management by MTF Institute

• Udemy
• 20 hours 40 minutes
• Self-Paced
• Paid Course

CVS Health

Interacting with Customers

89 ratings at Coursera

Learn to create positive customer interactions, meet needs, de-escalate conflicts, and maintain professionalism across various retail settings and communication channels.

• Coursera
• 21 hours 57 minutes
• Self-Paced
• Paid Course

Emotional Vitality in a Dynamic Workplace

Develop emotional intelligence skills to enhance workplace relationships, manage stress, resolve conflicts, and foster a positive environment for career growth and productivity.

• Coursera
• 12 hours 58 minutes
• Self-Paced
• Paid Course

Influencing for Success (Live Online)

81 ratings at CourseHorse

Sharpen your communication craft and become a more persuasive voice at work in this Exec-Comm workshop.

• CourseHorse
• 4 hours
• Self-Paced
• $650.00

Notre Dame

Ethics of Communication

78 ratings at Coursera

Explore ethical dimensions of professional communication, conflict styles, and crisis management. Enhance skills through lectures, exercises, and peer-graded assignments for effective business communication.

• Coursera
• 19 hours 25 minutes
• Self-Paced
• Paid Course

Stepping Up: Preparing Yourself for Leadership

75 ratings at Coursera

Explore self-awareness, leadership skills, and influencing techniques to enhance your leadership potential. Learn to manage energy, set boundaries, and navigate conflicts effectively.

• Coursera
• 18 hours 14 minutes
• Self-Paced
• Paid Course

Starweaver

Fundamentals of Effective Team Management

72 ratings at Coursera

Develop leadership skills to build high-performing teams, foster trust, and boost productivity. Learn strategies for effective communication, conflict resolution, and leveraging diversity in team management.

• Coursera
• 5 hours 15 minutes
• Self-Paced
• Paid Course