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Explore a 31-minute conference talk on leveraging natural language processing (NLP) at scale to enhance customer experiences. Discover why technology leaders are prioritizing NLP and gain insights into the NLP capabilities available through Dynamics 365 and Azure Cognitive Services. Learn how these tools can transform customer and employee engagement on a large scale. Delve into topics such as Conversation Intelligence, Customer Service Scenarios, Azure Open AI, trellant, Dolly II, Cognitive Service for Language, and Language Studio. Watch a demonstration showcasing practical applications of NLP technologies. Gain valuable knowledge to simplify tasks, improve customer understanding, and streamline information retrieval processes within your organization.
